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“Lots of Pros with some concerning Cons...”

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Hyatt Regency Schaumburg, Chicago
Ranked #11 of 29 Hotels in Schaumburg
Chicago
Level 4 Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Lots of Pros with some concerning Cons...”
Reviewed 15 April 2012

Hubby and I live in the Chicagoland area and are very familiar with Schaumburg. We stayed here over a birthday weekend getaway, and are glad we did. We would recommend this to anyone planning to spend time in/around Woodfield.

PROs:
1) the decor is delightfully modern throughout the hotel
2) We booked a room with breakfast included, and the breakfast buffet was delicious.
3) really can't beat the location. Woodfield, and all its shops and restaurants, are immediately across the street. Easily accessible from both 90 and 290/53.
4) free shuttles to the mall area and back.
5) king room is spacious (but see note about this below)
6) free parking, which if you're familiar with how much downtown hotels charge, this is a very good thing
7) super late check out time- 2pm!
8) restaurant and Starbucks-esque coffee bar are a nice touch.

CONs:
1) this is a biggie. The water from the bathroom sink is murky. Not "cloudy," but murky. We even tried running the water a little bit to see if it cleared up. Nope. If you fill a glass with water and let it stand, it will clear up, until you see the film forming on the surface. Gross! We didn't complain about it, since we didn't encounter it until late in the evening.
2) For as big as our room was, we found the bathroom to be lacking. You have to wedge yourself between the toilet and sink to close the door. We feel a little space could have been taken from the mainroom and added to the bathroom.
3) the decor in the bathroom is lacking. I appreciate the attempt at modern decor, but it falls short. The pebble countertop clashes, and they seemed to have reused the tired white tiles that originally came with the hotel.

KNOW
1) there is no fridge in the room. You would think with all the great restaurants surrounding this place that they might have them... But no. The front desk was happy to stow our shopping bag of maggianos leftovers in the hotel kitchens. Bring a cooler.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kalowk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this review, 24 April 2012
We are so happy you stayed at the Hyatt Regency Schaumburg, Chicago for your special occasion! Thank you for sharing your experience and for mentioning our convenient location, close to so many great Schaumburg shopping and dining destinations. We are thrilled you enjoyed the free shuttle to Woodfield Mall and appreciated our free parking, late checkout time and breakfast buffet at Fresh 1800. We were surprised to learn about the water quality in your room and will have our maintenance crew have a look. We do encourage all of our guests to share any concerns they might have as soon as possible so that we may have the opportunity to resolve any issues as they arise, but it is understandable that you would not have wanted to at a late hour. Please know that refrigerators are available in all guestrooms upon request. Thank you again for your feedback. We hope to welcome you back again.
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1,125 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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chicago,il
Level 3 Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 12 April 2012

I was here as part of a large group for the weekend. The hotel is in an excellent location. I could walk over to the mall, joes crabshack and ikea. they have a shuttle for the area and the driver is really nice. the beds are comfortable, water pressure was a little weak in the bathroom. the conference rooms are nice sized. the food service for banquets was your average sucky banquet food. did not go to the room but i did smell it

  • Stayed April 2012, travelled with friends
    • Location
    • Sleep Quality
    • Rooms
Helpful?
2 Thank flygurlnhpchitown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this review, 17 April 2012
Thank you for sharing your impressions of your recent stay with us for your group’s meeting. We're delighted that while staying at the Hyatt Regency Schaumburg, Chicago you took notice of our convenient location, so close to many different shopping and dining options as well as our comfortable guestrooms and accommodating conference space. It would be our pleasure to welcome you back again.
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Bloomington, Illinois
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 April 2012

Hotel was quiet, beds very comfortable, and staff friendly. Only disappointment was that wifi was not included with our room.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Slick_57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this review, 11 April 2012
We are committed to providing the highest level of service to our guests and we are so pleased you agree. It is a pleasure to hear you enjoyed your stay and found your accommodations to be so quiet and comfortable. Thank you for your feedback. We would love to welcome you back again to the Hyatt Regency Schaumburg, Chicago for another visit!
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Chesterton, Indiana
Level 5 Contributor
71 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 28 March 2012

I was on outing to the mall, and everything was very nice, the staff incredible,yet in was really all geared for business travel.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bdamron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this review, 4 April 2012
A fun trip with a bit of retail therapy can be just what we all need sometimes! Thank you for providing feedback regarding your stay at the Hyatt Regency Schaumburg, Chicago. Our hotel is designed to provide a comfortable experience for all of our guests and our staff loves what they do. We are so glad you enjoyed your accommodations and hope you will visit us again sometime!
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Portsmouth, UK
Level 6 Contributor
103 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
Reviewed 27 March 2012

Stayed at this hotel for two nights while on business in Schaumburg. Great location - central Schaumburg. For those without a car, the hotel offers a local shuttle service. Parking onsite is free and plentiful.

Check in was quick and easy and the desk staff very helpful. My room was on the 4th floor. It was well equipped - American king size bed which was one of the most comfortable I have ever slept in. Wardrobe, desk, sofa, safety deposit box, coffee maker, console table, nightstands, plenty of floor and table lighting. Bathroom had a large shower and nice toiletries. No magnifying make up mirror, but good hair dryer. Good window blinds blocked out the light. Bedside cd / iPod player/ alarm which was easy to use. Large tv with lots of channels. Wifi included.

Breakfast was also included and plenty of hot and cold choices.

Only bad bit was a bunch of women in the room next door who seemed to be partying. First night I put up with it but the second night they were still making a lot of noise well after midnight. I rang down to reception and they immediately sent someone up to ask the women to quieten down, which they did.

All in all, an enjoyable stay. Wouldn't hesitate to recommend or stay there again.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WendyAM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this review, 4 April 2012
Whether traveling for business or pleasure, it is our goal to create a relaxing and comfortable environment for all of our guests. We are so glad you enjoyed our centralized location, found the staff to be so helpful and your guestroom to be well equipped. It is disappointing to learn that you were disturbed by the sounds from the next room, but we are glad that we could quickly resolve the situation and provide you with a more peaceful evening. It would be our pleasure to have you stay with us again at the Hyatt Regency Schaumburg, Chicago.
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Champaign, Illinois
Level 6 Contributor
106 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 27 March 2012

Hotel was okay, nothing special. Really not geared towards family, more business style. Pool area wasn't that clean. Service and the food in the restaurant for breakfast was realy good.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PorterSeamus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this review, 4 April 2012
While it seems as though you enjoyed some of what we have to offer, we may have missed the mark on some things for you. Thank you for the kind words about your dining experience and the service you received while staying at The Hyatt Regency Schaumburg, Chicago. Your feedback is most certainly welcomed and we would have loved to have the opportunity to create a better experience for you during your stay. It would be our pleasure to welcome you back.
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Minneapolis, Minnesota
Level 6 Contributor
135 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 20 March 2012

I was here on a business trip and had a wonderful experience. The staff was very friendly and the manager called to welcome me to the hotel. The hotel is very clean. I stayed in a king room. It had a nice sized desk, flat screen tv, a large couch, and a nice big shower. The restaurant is very good and also have a coffee bar. The lobby area is huge with many places to sit as well as a outside area with tables. I will definelty stay here again when I return in a couple months.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank clearwater4010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this review, 28 March 2012
We will anxiously be waiting for your return to the Hyatt Regency Schaumburg Chicago! It is always a pleasure to hear from our guests and to learn of their experiences. It truly pleases us to read a review such as yours and know that we have succeeded in creating a great experience for a valued guest. Thank you for your comments. We look forward to welcoming you back again.
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Additional Information about Hyatt Regency Schaumburg, Chicago

Property: Hyatt Regency Schaumburg, Chicago
Address: 1800 E Golf Rd, Schaumburg, IL 60173-5004
Region: United States > Illinois > Schaumburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Schaumburg
#8 Family Hotel in Schaumburg
#13 Business Hotel in Schaumburg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Schaumburg, Chicago 4*
Number of rooms: 470
Official Description (provided by the hotel):
Experience the incomparable service you deserve at Hyatt Regency Woodfield. Superbly positioned to offer easy access to downtown Chicago, O’Hare, local businesses and area attractions, our exceptional hotel in Schaumburg is dedicated to ensuring a remarkable stay from start to finish. Great restaurants, deluxe amenities and unparalleled attention to detail add the finishing touches that make us the outstanding choice among Schaumburg, Illinois hotels. ... more   less 
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Also Known As:
Hyatt Regency Schaumburg, Chicago Hotel Schaumburg
Hyatt Regency Hotel Schaumburg
Hyatt Schaumburg
Hyatt Regency Woodfield Schaumburg Il

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