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“Comfortable hotel; excellent service”

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Courtyard Chicago Schaumburg
Ranked #12 of 29 Hotels in Schaumburg
Certificate of Excellence
motraveler23
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Comfortable hotel; excellent service”
Reviewed 10 March 2012

I've stayed at this hotel a dozen times in the last yearon business. It is consistently clean and comfortable. The breakfast buffet is great. The service by the front desk, staff and housekeeping is outstanding.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank motraveler23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CYSCHGM, General Manager at Courtyard Chicago Schaumburg, responded to this review, 19 March 2012
Thank you so much for staying with us! Our goal is to be the cleanest and friendliest hotel in Schaumburg. We hope to see you again soon!

With warm regards,

Holly Zimmer
General Manager
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343 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • German first
  • Spanish first
  • Any
English first
Normal, Illinois
Level Contributor
51 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 4 March 2012

This hotel is so well located. Shopping, restaurants,Medieval Times... Brandon at the front desk is friendly and helpful. The best part: the walls are NOT thin. Party 2 rooms down, and we heard nothing until they broke up and dispersed down the hall. Great for family or business. Yes, the pool is small, but good for kids. Treadmills well maintained. If you don't want to buy the hotel breakfast (not included) go to panera or corner bakery.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jg2rd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CYSCHGM, General Manager at Courtyard Chicago Schaumburg, responded to this review, 19 March 2012
We're so glad you enjoyed your stay with us! Hope to see you again soon!

Holly Zimmer
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brookfield, Wisconsin
Level Contributor
204 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 20 February 2012

Stayed here for a Chicago weekend. Great value and not too far from Chicago at $100 less. The pool is very small but otherwise great.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank anonymous-john
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CYSCHGM, General Manager at Courtyard Chicago Schaumburg, responded to this review, 22 February 2012
Thank you so much for staying with us! We do offer great weekend rates for getaways to local attractions such as Legoland and Woodfield Mall. I'm happy you enjoyed your stay and hope you make it back to Schaumburg again soon.

Holly Zimmer
General Manager
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Indianapolis, Indiana
1 review
Reviewed 14 February 2012

We have been staying at this hotel for a little over 6 years...to see family and use their conference rooms for our business. We have never been disappointed! The staff is amazing and have always treated us like family (thank you Trudy, Brandon, Debbie, Brooke, Sara and the rest!). They go out of their way to make sure all your needs are met. The facility is always clean, including pool, hot tub, gym and dining area. The hotel is secluded but close to restaurants, Woodfield Mall & other shopping, interstate access and Whole Foods. The cost is very reasonable and if a Rewards customer, you continually rack up points for free stays.

Room Tip: We always ask for an end room or a quiet area ~ they always accommodate. Most rooms have mini fridg...
See more room tips
  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LouandLisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CYSCHGM, General Manager at Courtyard Chicago Schaumburg, responded to this review, 16 February 2012
Thank you so much for making our hotel your home away from home. I'm happy you were able to personally recognize some of our outstanding staff members! We strive to offer the best service and cleanest rooms in Schaumburg. We hope to see you again soon!

Holly Zimmer
General Manager
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Louisville, Kentucky
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 January 2012

What a wonderful hotel. Clean, Clean and Clean!!! Everything was up to date and working.
Beds were extremely comfortable. Very convenient area to stay with shopping and eateries very close. I will be back to stay there in the future! Highly Recommend!

  • Stayed May 2011, travelled on business
    • Value
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Helpful?
Thank camehome1517
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CYSCHGM, General Manager at Courtyard Chicago Schaumburg, responded to this review, 27 January 2012
Thank you for chosing our hotel. We're very happy that you enjoyed your stay. Our goal is to make sure that every guest's stay is comfortable and enjoyable by offering you a clean room and having friendly staff to assist you. We hope you stay with us again soon!
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Lakeland, Florida
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 December 2011

Have stayed at many places the last few years and this property was very nice. All the staff was knowledgeable and very pleasant, property and room very clean. I have stayed at different hotels the past 3 years in Schaumburg and would stay here again. Everything was up to date. Price was right.

  • Stayed December 2011, travelled solo
    • Value
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Helpful?
Thank wlevin7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CYSCHGM, General Manager at Courtyard Chicago Schaumburg, responded to this review, 2 January 2012
Thank you so much for staying with us. We're glad you choose us when you stay in Schaumburg. Hope to see you again soon in 2012!
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Nampa, Idaho
Level Contributor
134 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 15 December 2011

Having stayed at several Courtyard hotels this year the stay in Schaumburg was a disappointment. My total "reward" as a Silver member was a baggie with 3 Hershey's Kisses. The $11 breakfast was about a $4 value (normally free at other sites). No paper or other "perks". The Internet was slow, then gone, then back. When asked about a local (block away) restaurant for lunch I was given directions. Unfortunately no one ever said it did not serve lunch, so a trip in a drenching rain was a bust. It would have been nice to have had the room vacuumed before I got there, or during my stay. While the stay was OK it was certainly not up to the price-point of the hotel.

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nampa_Guy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CYSCHGM, General Manager at Courtyard Chicago Schaumburg, responded to this review, 19 December 2011
I'm sorry that your stay did not meet your expectations. As a Silver member with Marriott, you do receive the perk of a 20% bonus on your rewards points. The chocolate you received from us was a little way to thank you for your stay us. Breakfast at Courtyard by Marriott is not included, unless you book a breakfast package. Our internet was down briefly last week due to an outage that was outside the hotel and not within our control. We also have just upgraded our internet bandwith which has greatly increased the speed. I hope you will stay with us again soon!
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Additional Information about Courtyard Chicago Schaumburg

Property: Courtyard Chicago Schaumburg
Address: 1311 American Ln, Schaumburg, IL 60173-4900
Region: United States > Illinois > Schaumburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Schaumburg
#6 Romantic Hotel in Schaumburg
#10 Business Hotel in Schaumburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Chicago Schaumburg 3*
Number of rooms: 162
Official Description (provided by the hotel):
The newly-renovated Courtyard Chicago Schaumburg is just 25 miles from Downtown Chicago, near I-290, I-90, and only 15 miles from O’Hare International Airport. Business travelers love this ideal location near ORD airport and the close proximity to the offices of Motorola, Experian, and Zurich, while leisure travelers enjoy visiting LEGOLAND, Medieval Times, and shopping at IKEA or the Woodfield Mall. Free WiFi, the 24-hour business center, and our 6 meeting rooms with 3,100 sq. ft. of space offers the perfect place to organize your next business function. The new lobby is highlighted by personal media pods and the interactive touch-screen GoBoard to give you all the info you need about local news, weather, traffic, and airport schedules. The renovated guest rooms make you feel right at home with flat-screen TVs equipped with premium cable, in-room mini-fridges, and luxury bedding with crisp linens, plush mattresses, and fluffy pillows. You can dine in at our onsite Bistro to enjoy our healthy breakfast and dinner options, or you can sample the wine and craft beer menu while you relax in one of our comfy lobby chairs. ... more   less 
Reservation Options:
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Also Known As:
Courtyard By Marriott Chicago/Schaumburg Hotel Schaumburg
Courtyard Schaumburg
Schaumburg Courtyard
Schaumburg Marriott

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