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“Bad manager good food”
Review of Portillo's

Portillo's
Ranked #3 of 145 Restaurants in Tinley Park
Certificate of Excellence
Description: Home to America's favorite Chicago-style hot dogs, Italian beef, burgers, salads, and chocolate cake.
Restaurant details
Description: Home to America's favorite Chicago-style hot dogs, Italian beef, burgers, salads, and chocolate cake.
Reviewed 29 August 2017 via mobile

This was the second time I've ever been to a portillos. The first time I ever did online ordering with them. While I was waiting(in the wrong line) I noticed how rude and obnoxious the manager was to the employees. He kept saying "pick it up". "Faster" "we got people waiting" pick it up pick it up. I wouldn't be able to work for him. After I watched that for a few mins I was finally able to ask where I was supposed to pick up my order. The manager could have at any time turned around and asked if I needed anything, instead of just barking out commands. There were only 2 people in line(not sure about the drive thru). The lady I flagged down pointed to the next window, maybe it was labeled but I didn't see where it said "pick ups for online orders". I believe it said catering. I order my sandwich with no peppers and got peppers, I guess not a huge deal, I picked them off. Manager was not someone I could deal with.

Thank jenny3479
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (240)
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11 - 15 of 240 reviews

Reviewed 26 August 2017 via mobile

This was my first time visiting the area and was told Portillo's is a must do. I would have to say based on the long lines no matter which location the restaurant at least appears to be very popular. I ordered the dipped Italian beef which was very good. However, I did wish it had a little bit of spicy flavor in it. I think you can add peppers which I wasn't aware of at the time. The chocolate malt I ordered was definitely the best malt I've ever had no questions asked. The service is what you expect in a fast food restaurant that is slammed with customers at all hours...nothing to write home about. Overall I would say if you are in the Chicago area you need to stop here. Next time I go I'm going to try their famous hotdogs.

Thank Daniel A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2017

Portillo's always has good food. I eat here often and usually get the cheeseburger or beef, cheddar croissant sandwich. The only problem is the wait in the drive-thru.

Thank jlm1949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2017

The Italian beef with sweet peppers is the best I have ever had! I don't get to Chicago often, but this is a must stop when I am in town. The lemon cake which is a seasonal item was outstanding too. Can't wait until I am back in Chicago again.

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Thank DaisyPatch1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2017

Portillo's BBQ Ribs are Top of the Line. They have a Monday special on them.
I would highly recommend trying them, they probably will become your favorite.

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Thank Stanley K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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