I am highly disappointed in the service received Saturday evening upon returning from a family trip. I followed the instructions provided to let the service know we were ready for pick up. From the time I originally called to notify the driver that we had landed, it took the driver over an hour and a half to pick us up. The hotel is about 10-15 mins away.
The driver proceeded to tell us that the reason for her delay was that she took a nap. That she had been up since 3am and needed a nap. While I understand being tired during a shift, I do NOT understand actually taking time to nap on the job when you've been contacted to pick someone up within the next 30 mins. She never apologized for her actions and addressed it in a manor as if to say we should know better than to take offence to her actions. I was never at any point rude but very upset that she proceeded to make small talk again with no apology. I would think twice before using this service for a Park & Fly
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Priceline and Travelocity so you can book your Wingate By Wyndham Indianapolis Airport-Rockville Rd. reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Wingate Inn - Indianapolis Airport Hotel Indianapolis
- Wingate Hotel Indianapolis Airport