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“Convenient Airport Hotel”

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Fairfield Inn & Suites Indianapolis Airport
Ranked #72 of 186 Hotels in Indianapolis
Reviewed 25 November 2016

Stayed one night after arriving on a late flight. Very quick ride from the airport. Quiet area and next to another hotel and restaurant. Only three floors and they do have an indoor pool and a nice lobby. Fast internet. Superb water pressure and temperature.

Room Tip: Only three floors. First floor has the pool and lobby so more foot traffic.
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  • Stayed: November 2016, travelled solo
    • Location
    • Sleep Quality
    • Service
1  Thank No_reservations_guy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve G, General Manager at Fairfield Inn & Suites Indianapolis Airport, responded to this reviewResponded 28 November 2016

Thank you for taking the time to review our hotel. We are so glad you enjoyed your stay with us and we hope to see you again!

Thank you so much for your business,

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37 - 43 of 178 reviews

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Reviewed 13 November 2016 via mobile

Very friendly staff, clean rooms, very good selection for breakfast. Extra pleased with Breakfast Attendant Freddie who was extremely hard working, efficient, and quick to replace everything as soon as it was running low. Freddie was also very pleasant and accommodating to numerous guests who were continually making requests of her all at once and was able to meet all of their needs with a smile on her face, while still doing all of her other tasks.

Stayed: November 2016, travelled with family
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve G, General Manager at Fairfield Inn & Suites Indianapolis Airport, responded to this reviewResponded 14 November 2016

Thank you so much for taking the time to review our hotel! We are so glad you enjoyed your stay with us! Thank you so much for including Freddie's name into your feedback, i can't wait to bring this up to her and the team for a job well done. We look forward to seeing you again!

Thank you so much for your business,

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Reviewed 1 November 2016 via mobile

We had a beautiful suite that we stayed in for a soccer tournament. Staff were friendly and helpful. Full free breakfast bar in the morning was excellent. Close to downtown and also able to visit my other daughter at IUPUI for family weekend

Stayed: October 2016, travelled with family
1  Thank cburds63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve G, General Manager at Fairfield Inn & Suites Indianapolis Airport, responded to this reviewResponded 3 November 2016

Thank you so much for taking the time to review our hotel! We are so glad you enjoyed your stay and we look forward to seeing you again next time in Indianapolis.

All the best,

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Reviewed 25 October 2016

I have stayed at this location several times. It is convenient to downtown Indianapolis and the Indianapolis Airport. I use it a lot when I attend conferences at the Palms in Plainfield, Indiana just off of Interstate 70. The rooms are always clean. The front desk staff are personable, friendly and extremely helpful. It is just a great value for the money and the convenience.

  • Stayed: October 2016, travelled on business
    • Value
    • Sleep Quality
    • Service
1  Thank Nancy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve G, General Manager at Fairfield Inn & Suites Indianapolis Airport, responded to this reviewResponded 3 November 2016

Thank you so much for reviewing our hotel! We are so glad to have you as a loyal guest and look forward to continuing to be your home while in Indianapolis. Thank you again, and we wish you safe travels.

Kind regards,

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Reviewed 24 October 2016

The Property was clean and the personnel were helpful. Having a complimentary shuttle to the airport departure area was helpful. Because we were catching an early flight, we were too early for the complimentary breakfast so cannot evaluate the options offered. .

Room Tip: The whole area is quiet so not aware of any one room being better than another
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  • Stayed: September 2016, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank ozarkgal0829
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve G, General Manager at Fairfield Inn & Suites Indianapolis Airport, responded to this reviewResponded 25 October 2016

Thank you so much for taking the time to review our hotel! We are so pleased you enjoyed your stay with us and hope to see you again in the future.

Safe travels!

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Reviewed 22 October 2016 via mobile

This property is definitely not what I would expect from Marriott. I didn't even stay here after I checked in. Needs updating and housekeeping is an issue. When I noticed the towels in my bathroom appeared to be used, and when I was told to walk across the parking lot for a place to sit outside I transferred to another property (which was equally disappointing). Do yourself a favor and stay at the Fairfield in Avon - its worth a few extra miles to the airport. Definitely do not recommend.

Stayed: October 2016, travelled on business
2  Thank Rebecca K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve G, Manager at Fairfield Inn & Suites Indianapolis Airport, responded to this reviewResponded 24 October 2016

Thank you for taking the time to review our hotel. We are so sorry that you did not have a great experience. We have fallen short on service during your stay and we have shared your feedback with the hotel staff to ensure this was addressed right away.

Again, our sincere apologies for not upholding our commitment to provide a great experience.

Kind regards,

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Reviewed 30 August 2016

Our room was clean and comfortable enough, not fancy but for the price we were very satisfied. We did not have the opportunity to try any of the amenities so cannot comment on those, however the staff did an outstanding job that made us feel confident we would stay here again. From the check in process to the prompt offer to arrange an earlier-than-normal airport shuttle the next morning front desk staff were pleasant and helpful. Hours later I received an email from the hotel saying that housekeeping had found my husband's (very expensive) sunglasses in our room and they worked with us to get those returned. I was very impressed by that and appreciated their honesty and effort.

  • Stayed: July 2016, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Brenda105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve G, Manager at Fairfield Inn & Suites Indianapolis Airport, responded to this reviewResponded 24 October 2016

Thank you so much for taking the time to review our hotel. We truly appreciate your business and were excited to share your experience with the staff. We hope to see you again, next time you're in Indianapolis!

All the best,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairfield Inn & Suites Indianapolis Airport

Address: 5220 W Southern Ave, Indianapolis, IN 46241-5132
Phone Number:
Region: United States > Indiana > Indianapolis
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #72 of 186 Hotels in Indianapolis
Price Range: $119 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Indianapolis Airport 2.5*
Number of rooms: 86
Official Description (provided by the hotel):
The Fairfield Inn & Suites Indianapolis Airport offers a great location and free shuttle to make it the ideal place to stay while flying from the Indianapolis International Airport. This South West Indianapolis location is just ten minutes from IND Airport and Downtown Indianapolis. This hotel is just off I-465 and I-70 to provide easy access to Indy’s top destinations including Indianapolis Motor Speedway, Lucas Oil Stadium, Banker’s Life Fieldhouse, and White River State Park. Business travel is also made easy to companies like Eli Lilly, FedEx, and ExactTarget. Start your day off right at this Indy hotel, with a complimentary breakfast buffet. Guest rooms are 25% larger than standard hotel rooms, and feature free WiFi, Cable TV, and luxury bedding. Visit the Fairfield Inn Indianapolis Airport and enjoy one of the top Indianapolis Airport hotels. ... more   less 
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Also Known As:
Fairfield Inn Indianapolis Airport Hotel Indianapolis
Fairfield Indianapolis
Indianapolis Fairfield Inn

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