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“Wasn’t expecting that”

Station Hotel Shotts
Ranked #1 of 10 Restaurants in Shotts
Cuisines: Scottish
More restaurant details
Restaurant details
Good for: Child-friendly
Dining options: Breakfast, After-hours, Reservations
Reviewed November 16, 2021

All I can say is wow. I ordered fish and chips and asked if it was frozen to be told it was fresh and when it arrived it was so light and I ate every bit as did my friend who had the braised beef

Date of visit: November 2021
1  Thank Rathernotsaytoday
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (161)
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14 - 18 of 161 reviews

Reviewed September 28, 2021

3 adults and a baby went for dinner yesterday 27th September 2021, we where the only table in the restaurant. my son asked for a plain burger, 9 then said did you get that its a plain burger to make sure, to which it came out with everything on it, this was sent back and redelivered to the table less than 2 minutes later, kitchen had scraped off the relish, sauce and removed salad and sent this back out with a hair inside the burger. this is highly unacceptable, if my son had an allergy to tomatoes he would have been seriously unwell as this wasn't a freshly cooked burger. if the restaurant was really busy I would have been a bit more understanding but this is appalling for an empty restaurant to send that quality of food back out, the chef should be ashamed of delivering unediable food, this resulted in my son not having food as he was put off straight away. maybe this is the reason the restaurant was empty if that is the service coming from the kitchen!!

Date of visit: September 2021
Thank sarahmV4592JA
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael F, Owner at Station Hotel Shotts, responded to this reviewResponded September 29, 2021

Yes thanks for getting in touch. I raised the burger issue with the head chef today who has dealt with the issue internally. I would like to invite you back with 50% off for 3 adults and a child at your convenience. You will see our reviews are very positive and would like the chance to give you the same quality our customers are used too.x

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 3, 2021

The Station Hotel hosted our wedding and I would highly recommend this venue.
All our guests commented on the lovely food and welcoming staff.
Nothing was too much trouble and all our needs were catered for.

Date of visit: August 2021
3  Thank B983SNjoanneh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 30, 2021

Dropped into the Hotel for lunch last week.Couldn’t find one fault .The food was very good and plenty of it.The girls serving were really attentive.A really good lunch.Would recommend giving it a try.We will definitely be back for more.

Date of visit: August 2021
    • Value
    • Service
    • Food
1  Thank S4797OScharlesd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 16, 2020 via mobile

Visited on a Monday evening. We booked a table and were not disappointed. Food was good and the portions were generous. The service was prompt and friendly and the prices reasonable. The covid safety procedures all worked well and did not spoil our evening.

Date of visit: August 2020
3  Thank PaulrSunderland
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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