Fantastic food and service. Excellent quality of food and choice of meals. Ordering was great, fast service and surroundings have been redecorated and are comfortable and pleasant. The hotel seems to be extending its food options including outside catering.
Worse stay ever.
Furniture fell apart. No heating. No hot water. Dirty carpet and given a twin room but charged a doubled.
Wardrobe drawers and door fell off when opened. Door did not shut without locking it. Bathroom had holes in wall stuffed with towels.
Would not recommend.
Having not been here for a long time and the other establishment in Shotts being closed we decided to try the station again.
I got the safe option of fish and chips and my wife got fajitas . After being given the choice of fries or thick cut chips and choosing the chips I was given thick wedges.
Fish batter was well underdone and the fish was crumbling. The spoonful of peas were nice though.
On complaining to the waitress we got a shoulder shrug
The fajitas were also very salty
The fish was removed from the bill but still a poor experience
We also spoke to another customer on the way out who was of the same opinion, not just me.
Won’t be back
I haven’t got nothing but good things to say about my stay at this hotel , we visited this hotel as a family of four, the views in the morning are breathtaking, you can see hills and the windmill, perfect location all so right in the heart of Scotland with both Glasgow and Edinburgh 15 mins away from the location was perfect , the staff where so lovely and welcoming , breakfast delicious to and it was a lovely bonus to have a restaurant and bar down stairs was handy especially with 2 children , I can definitely say will be visiting again really soon !!
Just had a very enjoyable lunch from the station hotel food was delicious couldn't find a fault served up by a lovely girl called lauran and Anne who was very attentive to make sure your glass was filled by the way lauran makes the best expreso Martines
