This hotel was horrible from the moment we checked in for the weekend. Friday night- we checked and as soon as we saw the room not clean, we asked the front desk for a new room and were told that they were booked up and we couldn't change rooms.
Saturday morning - We went to the front desk to let them know that there were tons of ants all over the bathroom floor and tub (both dead and alive), that there was dried blood stains on our comforter, the coffee pot in the room was never cleaned from the previous guest, and the bathtub and shower curtain liner were full of mold and mildew. We were told that everything would be taken care of immediately.
Saturday night - We were gone from the room for 12 hours and returned after 9pm to a room in which still had ants all over the floor and tub, the coffee pot was the same, the comforter still had the blood on it, the shower still had the mold and mildew (and was not even cleaned at all that day as the wrapper from the shampoo bottle in the morning was still sitting on the ledge of the tub and tub was dirty). The only thing that was different was that the shower liner was changed. The room had not been cleaned at all as evidence in the bathroom showed, only the bed was made (with the same disgusting blood stained comforter) and a couple new towels were added.
Sunday morning - We woke up to find not only the same existing problems of course, but now there were also ants all over the night stand. They We immediately got up and checked out before 9:30am. We had to fly back home with the feeling of ants crawling all over us and segregate all of our luggage from the trip in case the ants were in the bags also.
GROSS!! Now I'm dealing with the hotel in order to get some sort of compensation. They have horrible customer service all the way up to their Assistant GM!! We took pictures of the room and I will post once they are downloaded.
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- Also Known As:
- Fairfield Inn Lafayette
- Fairfield Lafayette
- Lafayette Fairfield Inn