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“Hotel was not clean” 1 of 5 bubbles
Review of Super 8 Madison/Hanover Area

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Super 8 Madison/Hanover Area
Ranked #6 of 7 Hotels in Madison
Fort Wayne, Indiana
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Hotel was not clean”
1 of 5 bubbles Reviewed 24 October 2011

We visited the hotel this month and were appalled at the room we were given. When we entered, the room and mattress smelled of urine. The sheets were too small for the bed so when sleeping upon them, they pulled off and we found we were sleeping on the bare mattress which, when revealed, was unclean with stains as was the carpet. We ate breakfast at their continental breakfast area and came down with food poisoning. Avoid this hotel!

  • Stayed October 2011, travelled as a couple
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Julie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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133 reviews from our community

Traveller rating
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    33
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    31
See reviews for
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Cherokee, North Carolina
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 21 September 2011

We went to Madison for a class reunion the end of August. I took my baby grandson with me and we had a ground floor room. First when I had made the reservation I had done so and forgot to mention I would need a crib. So I called back and spoke to a man at the front desk. I told him I would need a crib. He said okay. When we got there, there was no note in their reservations that a crib was needed. That wasn't such a big deal because the lady behind the desk went and got one right away. There is a 10 dollar charge per night for the crib. Why? Are they sanitizing them before the next baby uses it? I should have brought my own. During our stay though, the AC smelled like it needed it's filter changed. The carpet appeared clean but the bottom of our feet were black. I have no idea what was getting on the bottom of that baby's feet but he was crawling on that floor from time to time. You know a baby puts his hands in his mouth. Needless to say that was not a good thing.We used baby wipes to clean our feet before we got into bed. We would take a shower and our feet would be black as soon as we walked around on the carpet. The room was decent, the location wasn't bad, the breakfast was also fine, as well as the price. It also had a microwave and refrigerator. I don't know if I will stay there again because of the carpet.

  • Stayed August 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank deidretranter220
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cincinnati
Level Contributor
68 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 15 September 2011

better than average continental breakfast, clean, friendly service, some linens and bedding could be updated. less than 10 minutes from town, restaurants and shopping close, no night life. good for the money

  • Stayed September 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank marajar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 1 February 2011

Your basic economical hotel. Room was clean and adequate and reasonably priced. However, the big issue I had was that they make a copy of your driver's license and credit card upon your arrival. First time I had ever been asked for my driver's license at a hotel. The problem with this is that you are set up for identity fraud as they have your personal info and file and it can be used by everyone who works there - they keep the copy in a 3 ring binder at desk. I just happened to notice this, they didn't tell me they were going to make copies. I asked for the copies back when I checked out and they obliged. Hopefully no one kept that information. Walls are thin, so if you have noisy guests in adjacent room, this might be a problem.

  • Stayed January 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank MiamiTraveler33155
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fenton, Michigan
1 review
5 of 5 bubbles Reviewed 27 October 2010

the hotel was very nice. The staff was very friendly and helpful. The location was a bit tricky, because it is located behind several other businesses and hotels. This doesn't take away from the quality of this hotel. Once we figured out where the entrance was the 1st time we had no problems after that. The breakfast was good and the staff kept the area clean and full the whole breakfast hours. the hot tub was very nice. The rooms and bathrooms were very comfortable and clean. We enjoyed the front porch at this hotel which made for a nice meeting place while waiting on other family members.

  • Stayed October 2010, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jason006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eaton, Ohio
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 25 October 2010

Went here for our Anniversary weekend. Booked hot tub room special with basket, rose petals, the whole 9 yards. Got there and they said there was a problem with the internet not charging enough. They would do the special deal, but would charge me a lot more money. Did not offer to make it right even though it was not my fault! Will not stay here again. Walls are paper thin and could hear everything.

  • Stayed October 2010, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank pjammer120
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sgk_7, Manager at Super 8 Madison/Hanover Area, responded to this review, 21 November 2010
dear pjammer 12
sorry to hear that you had a problem with the reservation. i am sorry to say but sir you had made a wrong room type reservation you had booked a celeberation suite when you had to book celebertion package . i am sorry this happen but we did offered you celebertion package but you had denied it. thank u so much for your bussiness .

management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Madison hotels

indiana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 16 August 2010

This hotel left a great impression for us. The lady at the Front desk was nice and knew what she was doing. Our room was clean and confortable. All that was to be expected from a nice hotel. The breakfast was much more than expected. I would have expected to pay much more for a nights stay in this type of hotel with this kind of service. The Breakfast really put it over the top. I would rate this a four star, the only reason it was not a five was the lack of a pool and the bathroom light was burned out

  • Stayed August 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank judy47404
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Super 8 Madison/Hanover Area

Property: Super 8 Madison/Hanover Area
Address: 308 Demaree Drive, Madison, IN 47250 (Formerly Country Hearth Inn Madison)
Phone Number:
Region: United States > Indiana > Madison
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #6 of 7 Hotels in Madison
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Madison/Hanover Area 2*
Number of rooms: 40
Official Description (provided by the hotel):
As of March 16, 2015 Super 8 Madison, Indiana is under NEW MANAGEMENT!! In the last year we have been doing renovations and have purchased all new furniture. 95% Of the building is brand NEW! Pay us a visit and enjoy your stay in a 2 person hot tub suite! The television in the hot tub suites are on a swivel wall mount so that you can turn it toward the bed or the tub!! We serve a hot breakfast in the morning with options such as biscuits and gravy and cinnamon rolls!! Get your work or other internet surfing done quickly on our high speed wifi connection! ... more   less 
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Also Known As:
Country Hearth Hotel Madison

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