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“Great stay, great room, great staff!” 5 of 5 bubbles
Review of Country Inn & Suites By Carlson, Portage

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Country Inn & Suites By Carlson, Portage
Ranked #1 of 9 Hotels in Portage
Certificate of Excellence
GreenLeadersSilver level
Chicago, Illinois
1 review
“Great stay, great room, great staff!”
5 of 5 bubbles Reviewed 5 September 2011

Exactly what we needed! We were looking for a room where we could put our 2 year old to bed and not have to go to bed with him -- a door to shut the bedroom off of the main room. The room was nice, very clean and the staff were very friendly. The breakfast the next morning was great -- a wide selection! The waffles were some of the best my husband said he has had. We left an heirloom blanket there and I called and they are shipping it to us. Thank you, Carol!

  • Stayed September 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Deirdre S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jimdaly, General Manager at Country Inn & Suites By Carlson, Portage, responded to this review, 27 September 2011
We are glad you enjoyed your stay. We just added a new breakfast that is growing in popularity as it is one of the best complimentary breakfasts offered by any hotel.

We hope to see you and your family again soon and hope that the rest of your 2011 is amazing!
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496 reviews from our community

Traveller rating
    302
    119
    38
    17
    20
See reviews for
327
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59
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Woodbury MN
1 review
2 of 5 bubbles Reviewed 16 August 2011

Checked in around 3am during a road trip to Washington DC. This Country Inn and Suites was in a grouping of about 5 hotels right off the interstate. We tried another one first but they were full, so we went here. The room was given to us at a rate of around $110 I think and we got a cot for our youngest child so that was nice, but when I walked into the room it had obvious carpet stains, the smell was horrible, kind of like an old, wet basement. Stains on the bedskirt, human hair on the top of the box spring against the wall. the clock radio was sticky and there was dust flying in the air when I turned the wall lamp on in between the beds. Everyone was so tired, we decided to sleep there for a couple of hours. No bed bugs though, I checked really well. I complained at check out and the woman at the front desk was very receptive and gave me $30 off our bill. I won't ever check into a hotel spur of the moment like that unless I look at the room first.

  • Stayed August 2011, travelled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Maggie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jimdaly, General Manager at Country Inn & Suites By Carlson, Portage, responded to this review, 25 August 2011
We are always disappointed when we fail to deliver on our promise to our guests. You can clearly see from the other reviews on TripAdvisor that we offer a great product and great service to go with it. We are human and much as we try not to we fail sometimes. I am sorry that your experience was anything less than amazing and promise you will not have an issue the next time you stay with us.

We look forward to seeing you again very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Bend, Indiana
1 review
5 of 5 bubbles Reviewed 3 August 2011

Very nice Hotel and the people working there make it better.

  • Stayed July 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ziggy0448
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jimdaly, General Manager at Country Inn & Suites By Carlson, Portage, responded to this review, 12 August 2011
Thank you very much for your comments. Our staff will be very happy that you and your family enjoyed your stay. Please come back again very soon. Have a wonderful summer!
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NWIN
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 20 July 2011

My family & I stayed here for 1 night. We live locally, but were having carpet
installed & needed somewhere to sleep! I am so glad we chose Country Inn &
Suites. I got a great room for a great deal.
The desk clerk was extremely friendly & professional. Our room was spacious &
immaculate. Beds were comfortable-bathroom was great. There was a
microwave/refrigerator in our room, which is always a plus.
The pool area was fantastic! What a treat! Loved the huge area w/ the large
swimming pool, hot tub, & separate kiddie pool w/ slide.
Lovely breakfast area with many things to offer-belgian waffles, Quaker oatmeal
w/ all the toppings, make your own breakfast burritos, cereals, etc...
This would be a great choice for a long hotel stay.
LOVED this hotel!

  • Stayed May 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kellith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jimdaly, General Manager at Country Inn & Suites By Carlson, Portage, responded to this review, 12 August 2011
When our guests are happy we are happy. The very essence of our business is to make you happy enough to come back and visit us again. We hope you have a wonderful summer and we look forward to seeing you again very soon!
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Hesson, Ontario
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 11 July 2011

This hotel is good value for the money. It is very close to the Dunes and beach areas, and has a Longhorn grill and an awesome Bass Pro shop right beside it. We walked over to the Bass Pro just in time to enjoy the s'mores they were making over the fire pit out front. The pool is excellent for small children, it has a kiddie slide and shallow pool for kids and a bigger pool for older kids and adults. We stayed on the third floor and it was very noisy from both the hallway and the surrounding rooms-only real downfall of our stay. It is only 30 minutes to some great outlet stores in Michigan City. A nice touch is the cookie and coffee stand that is in the lobby-great after a long day or evening swim in the pool.

  • Stayed July 2011
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Mike&MelG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jimdaly, General Manager at Country Inn & Suites By Carlson, Portage, responded to this review, 12 August 2011
There is something to be said for the comfort level brought on by a great cookie! Our cookies have a reputation for being great and you are a testament to that.

Thank you for your comments - please come back to see us again very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Indianapolis, Indiana
Level Contributor
83 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 6 July 2011

Having read favorable reviews for this hotel, my wife and I decided to give it a try. It was our first visit to the Indiana Dunes Shoreline and State Park with our main objective to enjoy the beaches. We stayed over the July 4th weekend and all the beaches were packed and parking lots closed - filled to capacity. With that being said, our decision to stay at the Country Inn and Suites turned out to be an excellent choice. The hotel and especially the guestroom was exceptionally clean and hotel personnel were very friendly. Breakfast fell a little short of expectations but marginally acceptable. At least we didn't have to run out and find a place to eat breakfast before going to the beaches.

Room Tip: Book early especially over popular holidays. It's the best hotel in the area.
See more room tips
  • Stayed July 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank shduning
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jimdaly, General Manager at Country Inn & Suites By Carlson, Portage, responded to this review, 12 August 2011
The Indiana Dunes are some of the most interesting sights in the entire state. It is our goal to have more and more people find out about them every year because they are truly a wonder of nature. The Portage area as you mentioned is wonderfully located for beach travels and sun worshipers or travelers to Chicago looking to avoid the big city hassle. You kind comments are much appreciated. Come back again very soon!
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Muncie, Indiana
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 29 June 2011

This is a nice and comfortable hotel. Great value for the price! The pool area is spacious. There's a game room for the kids. The best part is the bed! They have these tempur-pedic beds that are a dream to sleep on! Whenever we are in the area we will definately stay at this hotel.

  • Stayed June 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank bird8796
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jimdaly, General Manager at Country Inn & Suites By Carlson, Portage, responded to this review, 12 August 2011
What can you say about Tempur-Pedic beds other that if you haven't experienced one you haven't had a great nights sleep yet. When you wake up you are refreshed and feel rested like never before. Thanks for the comments they are much appreciated. Come back again soon please!
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Additional Information about Country Inn & Suites By Carlson, Portage

Property: Country Inn & Suites By Carlson, Portage
Address: 1630 Olmstead Dr, Portage, IN 46368-1696
Phone Number:
Region: United States > Indiana > Portage
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 Hotels in Portage
Price Range (Based on Average Rates): $
Hotel Class:3 star — Country Inn & Suites By Carlson, Portage 3*
Number of rooms: 100
Official Description (provided by the hotel):
We are located near the the Indiana Dunes National Lakeshore and just 1 mile from Portage's Riverwalk beach park. We are a family friendly hotel with a large aquatic center featuring a kiddie pool, hot tub, swimming pool and an arcade area. We offer a great free breakfast every morning that includes fresh homemade waffles, various hot items like sausage and eggs as well as lots of fruits and cereals. We are just 45 minutes from downtown Chicago with great rail service available daily until midnight or later. The famed Lighthouse Outlet mall is less than 20 minutes away as are numerous casinos. Portage is a great place to vacation or just visit. Our beaches are second to none and our people are friendly and always inviting.. The famed Steel Mills of NW Indiana are just minutes away from the hotel so business clients are always welcomed. Specially negotiated rates are available for all contractors and vendors doing business with the mills. ... more   less 
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Also Known As:
Country Inn And Suites Portage
Country Inn & Suites Portage Hotel Portage
Country Inn Portage
Portage Country Inn

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