We were greeted with a big smile by Joe at the desk, who was very knowledgeable about the property and local area. Joe made us feel instantly welcome! The hotel is a little tired on the outside, and the first room we were given was not the cleanest. A thick layer of dust on top of the fridge, smears on the mirror, fingerprints and drink marks on table and a distinct aroma of cat pee in the room. However, this was all overshadowed by Joe's warm willingness to move us to a cleaner room, which was better. The rooms are large and beds are comfortable and the hotel is close to the park and downtown. The other honorable mention goes to Janet, who served breakfast, and what a fabulous breakfast it is! By far the best we have experienced at all Residence Inns and TownePlace Suites. Janet served a full house alone! Approximately 30 guests, /2 of them arriving at 8.50am and there was Janet, serving everyone with grace and a welcoming smile! Meanwhile, front desk and 2 housekeeping staff proceeded to watch Janet and chat amongst themselves instead of lending a hand. This is also a great hotel for dog owners as there is a large dog park right across the road! Overall, a nice experience and we would stay again, purely for the great service provided by Janet and Joe who both have an obvious passion for service!
- Official Description (provided by the hotel):
- The Residence Inn South Bend is located off US-31/933, and offers an ideal location just a half mile Northeast of Downtown South Bend and one mile Southwest of the University of Notre Dame. This great location also offers easy access to the Notre Dame Campus and Eddy Street Commons. Guests staying at this pet-friendly South Bend hotel enjoy the free breakfast buffet, an outdoor pool and sport court, and complimentary social hour on select evenings. Guest rooms are 50% larger than standard hotel rooms and are highlighted by flat-screen TVs with premium cable, free WiFi, and fully-equipped kitchens with stainless steel appliances. The Residence Inn South Bend offers the perfect amenities and excellent service to make it one of the top hotels in South Bend. ... more less
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- Also Known As:
- Residence Inn South Bend Hotel South Bend
- South Bend Residence Inn