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JLL Extended Stay Inn
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Reviews (13)
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Reviewed May 2, 2016 via mobile

The most disgusting place I have ever been in, let alone stayed at... the photos online are completely MISDICEIVING.

The room smelled horribly, nothing was clean. 2 out of the 3 lights in my room didn't even work. The place had no shampoo or any ammendities because they ran out. The sheets looked like they hadn't been washed in years, and the carpet made the place reek like mold.

I was upset to see the older lady working the front desk was gone in the morning because I wanted to offer her a job and get her out of that hell hole.

Bring your own padlock, because this place is a hotel straight out of the breaking bad series.

I made a trip advisory account just so I could review this dump...

Whoever gave this "hotel" anything higher then a couple stars must be either a meth addict or they enjoy sleeping in cat piss.

Stayed: May 2016, travelled solo
Thank Dillon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 11, 2015

I recently stayed at this hotel, and had a very pleasant experience. The front desk staff was friendly and informative. They are conveniently located near restaurants, which is a great plus, when traveling out of state and don't know the area. House keeping staff was also friendly and helpful with my extra needs for my room. Will definitely stay again.

  • Stayed: October 2015, travelled on business
    • Location
    • Sleep Quality
    • Service
2  Thank Rob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dustin S, General Manager at JLL Extended Stay Inn, responded to this reviewResponded November 13, 2015

I would like to take a moment to say thank you for staying with us and your kind review. We here at JLL Extended Stay Inn strive for excellent customer service. We try to go the extra mile for every guest that stays here. We hope to see you the next time you are in our area.

Sincerely.
Dustin S.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 23, 2015

housekeeping will give you towels that have hairs on them but are suppose to be clean, parking lot is horrible with potholes and there are drugs all around this place is disgusting, I would not pay a dime to stay here go elsewhere if you can

  • Stayed: June 2015, travelled with friends
    • Location
    • Sleep Quality
    • Service
1  Thank Kia J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 26, 2015

Enjoying JLL very much and have been here since end of September. Large room with a rustic cabin feel and patio. If anything goes wrong, which is not at all often, maintenance is very quick. Great location with lots of shopping and restaurants. Staff is pleasant and helpful. Great place to stay!!! Thanks so much!!!

  • Stayed: September 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank rainbowrose194
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 30, 2013

I have stayed here on and off for the last year. You can stay long-term for around $23.00 dollars per night or 1 or 2 nights at a very discounted rate( a 2/3 less than any hotel in the area!!!!!!!!!!!!!!!(Try that at a Ramada.). The rooms are above average. very clean, and the Manager Dustin Scroggins, will make your stay welcomed and will take care of any and all incidentals, from extra coffee, arranging taxi services , etc............The location is excellent.....close to the University of Northern Iowa, College Square shopping mall,and a very short distance to Waterloo great restaurants too.!!!! They are usually really busy, so I suggest making your reservations ahead of time!!!
S. Acker

  • Stayed: April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
6  Thank steveacker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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