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“Horrible”

Economy Inn & Suites Cedar Rapids
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Economy Inn & Suites Cedar Rapids
Ranked #25 of 36 Hotels in Cedar Rapids
Reviewed 3 September 2008

We booked hotels here for a family reunion at a group rate of $53 for twelve rooms. About a month before our stay, we called to make sure our reservation was in order only to find out that the hotel had only booked one room for the group rate of $53. Although the hotel had 11 more rooms available, the head manager (who was not the person I booked the rooms with) told me he would honor the rate of $53 for one room only but we would have to pay $89.00 for the rest of the rooms, $36 more than I agreed! The manager discussed the situation with the employee who I booked the rooms with and told me that that employee had forgotten to put in the rest of the rooms into the computer. Finding out that it was his own employees mistake you would think he would acknowledging that I had a contract with him for 12 rooms at a rate of $53 but he was still unwilling to uphold that contract. Incompetent business practice.

  • Stayed: August 2008, travelled with family
    • Value
Thank saramk02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Economy Inn & Suites Cedar Rapids

Address: 3245 Southgate Pl SW, Cedar Rapids, IA 52404-5414
Region: United States > Iowa > Cedar Rapids
Amenities:
Free High Speed Internet ( WiFi ) Room Service Swimming Pool
Hotel Style:
Ranked #25 of 36 Hotels in Cedar Rapids
Price Range: $78 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Economy Inn & Suites Cedar Rapids 2*
Number of rooms: 40
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