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“Nice rooms, comfortable stay” 4 of 5 bubbles
Review of Country Inn & Suites By Carlson, Cedar Rapids North

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Country Inn & Suites By Carlson, Cedar Rapids North
Ranked #19 of 37 Hotels in Cedar Rapids
Saint Paul, Minnesota
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Nice rooms, comfortable stay”
4 of 5 bubbles Reviewed 28 September 2011

I stayed here for one night while traveling through Iowa. The rooms are all suites and it is a pet-friendly hotel which was great. When I entered my room is was so extremely hot but I quickly turned off the heat and walked the dog and by the time I returned the temperature was fine. I was only at the hotel for about 10 hours before I hit the road again but it was a nice stay.

  • Stayed November 2010, travelled solo
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Libs1414
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly R, Manager at Country Inn & Suites By Carlson, Cedar Rapids North, responded to this review, 10 October 2011
Libs1414 –

Thank you for your kind review of our hotel. I am glad that you had a nice stay with us. Don’t forget to come back and stay with us again on your next trip through Iowa!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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241 reviews from our community

Traveller rating
    72
    78
    34
    29
    28
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Burlington, IA
Level Contributor
163 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 bubbles Reviewed 26 September 2011

We stayed here for an overnight during a recent soccer tournament weekend which means all hotels in CR were full to nearly full. This was the first time I have stayed here. Location is decent, staff were friendly and professional. I was concerned by some of the reviews but I'm happy to report we had no real problems so perhaps the hotel is on the right track to improve itself. The rooms are all mini-suites with 1 king bed and 1 sofa sleeper- a decent arrangement but for our family a room with 2 QB is preferred. The hotel is all non-smoking but they do allow pets so be aware if you have animal allergies or don't like the occasional barking in the hall or next door room. I noticed a strong smoke smell in our friend's room, which was adjacent to the kitchen and was quite noisy when the breakfast started. The pool was average but the water was very cold; the hot tub was nice but small with a 6-8 person maximum. The hotel has a very nice breakfast and a large eating area. During the week they hotel apparently offers what could be considered a dinner with your room and the menu for this is placed in your room- a very nice touch. During the week there is also a complimentary social hour. Bedding and linens were average. Sofa bed was moderately comfortable while the KB was fantastic. HVAC was quite frustrating in that you cannot leave the fan running for white noise. TV was oddly placed in the room and was an older CRT type. Previously we had stayed at the Hampton in CR and I would recommend this over it.

Room Tip: If you are noise sensitive avoid the first floor room adjacent to the kitchen area as well as the se...
See more room tips
  • Stayed September 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank readittoday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly R, Manager at Country Inn & Suites By Carlson, Cedar Rapids North, responded to this review, 10 October 2011
Readittoday –

Thank you for taking the time to review our hotel. We really appreciate all of your nice comments! We are constantly trying to improve our guest experiences. In that process we are currently switching all of the TVs over to LCD HD flat screens and other upgrades to our property are in the works.

We look forward to seeing you in your future stays!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubuque, Iowa
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 16 August 2011

Our stay for two nights at this hotel was very good. The staff were all very friendly, suite was large with lots of room to hang out or simply enjoy a peaceful evening. Complimentary breakfast was satisfactory and a good price for the amenities.

Room Tip: Ask for additional discounts that you may have missed online or otherwise especially if you are stay...
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  • Stayed August 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Finochio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly R, Manager at Country Inn & Suites By Carlson, Cedar Rapids North, responded to this review, 13 October 2011
Finochio –

I am glad to hear that our staff was friendly and that you had a peaceful evening with us. We are always trying to find new ways to make our guests happy, so if you have any suggestions about how we can make our breakfast better please let us know.

Thank you so much for your generous review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cedar Rapids,IA
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 7 August 2011

Worst HouseKeeping EVER!! They will wait until you leave and DIG through your trash. And then call the Police and have you harassed for 4-5hrs under false suspicion. NO PRIVACY at ALL! We had just came from performing @ a show in Nebraska when we arrived at the hotel everything seemed cool including the manager named Teron. So my BF asked him where the Best place to get his face lined up and shaved was, Teron said the Chop Shop. Anyway little did we know this hotel was far from being Private or Cool. They sold our original 2BR suite from under us after we stayed in it for 2 days room 309. made us switch rooms due to that room type being sold out, Once we switched into the new Room 316 and settled in, we got harassed by the CRPD for 4-5hrs because we drive a beautiful Mercedes Benz, My BF is an up and coming artist, and he was wearing over $40,000 in jewelery! And not the FAKE stuff you see in the mall neither, KING JOHNNY the jeweler which is a famous jeweler out of Houston,TX custom made all of his jewelery! Ok Now the Police tried to tell us that they had narcotics suspicion because a housekeeper had found empty cigars with NO Marijuana in them and a EMPTY plastic baggie in the room after we had already switched rooms for over an hour. So now the police thought we were involved with drugs because of Here-Say of a Latina Housekeeper with a Big Tattoo on the side of her neck. Had a K-9 sniff both of the rooms we were in, and we allowed them to search not only our hotel room but also our Mercedes Benz, they also searched my BF who is African American, in the end after 4-5hrs they found NOTHING at ALL on Him, Me, either Room or our car. My BF kept telling them he's not Drug related, he has HIGH Blood Pressure and that stuff could kill him. and they still treated him as a potential drug dealer. I was never searched! Maybe its because I'm Caucasian! So since they wasted their afternoon and came up EMPTY handed they seized a couple thousand dollars from us, NOW we have to go through the court to show receipts because of this Cedar Rapids Hawthorne Suites Hotel and Housekeeping Mistake! Not only was ALL this un-called for but, is this how paying customers are supposed to be treated?? I dont think so especially when we alerted the same manager Teron about an Emergency involving a little girl needing an ambulance
because she fainted the day before and the next day that little girl's family praised us for being there for her. By this time because of this housekeeper at this Hawthorne Suites we were harassed and profiled by CR Police Officers Buckles 935, Rasmussen 944, and Mullen 916. The Lady officer Larson 942 was Cool but she never searched me at all. We had nothing to hide and cooperated with these officers and they found nothing but like I said is this the way you treat paying customers. I dont think so maybe this housekeeper was looking for a promotion too bad we are legit, My Father is a Firemen and my Uncle is a Sheriff! Thanks for reading this!
Have a wonderful day everyone we will try too
Sincerely AH

  • Stayed August 2011, travelled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank AMH62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly R, Manager at Country Inn & Suites By Carlson, Cedar Rapids North, responded to this review, 23 February 2012
AMH62 –

I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

It is unfortunate that this incident happened.

Kelly Roth
Sales & Revenue Manager
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Grand Rapids, Michigan
2 reviews
5 of 5 bubbles Reviewed 1 June 2011

After reading some of the more recent reviews on this hotel, we were skeptical about where we were staying but the hotel was booked for us as part of husband's interview with a company in the area. We were promptly greeted and welcomed when we checked in and were given complimentary sodas when we signed up for the free loyalty program the chain offers. We were impressed that the entire property is smoke free, as is almost all of Cedar Rapids!! We did not use the pool or spa but they both looked very nice and the lobby was modern and clean. Our room was huge as compared with comprable hotel chains which rent rooms for similar rates. It had a full kitchenette with mini-fridge, microwave, coffee maker and sink. It also had a full-size sofa, upholestered chair, office chair and a comfortale desk.
We especially liked that the desk lamps (all 3 of them) had 2 outlets built into the base of them so we had plently of places to plug in our laptop, phone chargers, etc. The free internet was also very nice and was quite speedy, again compared to other hotel's internet. The office center in the lobby even had a free printer so we were able to print our return airline tickets before checkout.
The beds were nicely appointed and were not the most comfortable, but were average as far a hotel beds go. The bathroom and outer sink area were also very spacious and clean. We loved the full-size, double door closed opposite the sink and the closet doors were mirrored. Few hotel's have full-length mirrors these days and when you are dressing for a formal occasion or business meeting, it is necessary.
We highly recommend this hotel for families, business travelers and any other type of traveler who appreciates being able to stretch out in a hotel room. The breakfast was ample and nothing about it was exceptional (the yogurt was warm) but it did have some features we did not try, like the make your own waffles. All in all, a very pleasant experience.

  • Stayed May 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JDandP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly R, Manager at Country Inn & Suites By Carlson, Cedar Rapids North, responded to this review, 13 October 2011
JDandP –

We really appreciate that you took time to give such an amazing review of our property. We spend a lot of time trying to think of all the details that can take someone’s trip from ordinary to extraordinary. I am so happy that you appreciated that extra effort of ours.

Once again I truly appreciate your review and thank you for taking the time to share.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wisconsin Dells, Wisconsin
Level Contributor
66 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 bubbles Reviewed 13 May 2011

FALSE ADVERTISING WARNING!!! - The pictures of guest rooms on the hotel's website show 2-room suites. However, 2-room suites are not available! So don't be misled - if you want a 2-room suite, go somewhere else. That said, the 1-room suite we ended up with was fine - just not what was advertised and paid for.

  • Stayed May 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank DaBearsWISC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly R, Manager at Country Inn & Suites By Carlson, Cedar Rapids North, responded to this review, 7 October 2011
DaBearsWISC –

I apologize for any miscommunication that we had on our website. I will personally go through our website and make sure that we don’t have any misleading facts, so that this will never happen again.

Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bettendorf, Iowa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 1 March 2011

Hotel is trying to be updated and trendy but after a closer look it's basically unclean & not taken care of. Grout is old and dirty. Tiles missing in the kitchenette. No screens on the window in my room. Cord fell out of the TV when I rotated it. And the lighting....Why is it so dark? So you can't see the dirt? Location is ok if you don't mind the loud hwy sound. Staff, however, was accommodating.

  • Stayed March 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank MissAmy4044
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Cedar Rapids North

Property: Country Inn & Suites By Carlson, Cedar Rapids North
Address: 4444 Czech Ln NE, Cedar Rapids, IA 52402-2338 (Formerly Hawthorn Suites)
Phone Number:
Region: United States > Iowa > Cedar Rapids
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Business Hotel in Cedar Rapids
Price Range (Based on Average Rates): $
Hotel Class:3 star — Country Inn & Suites By Carlson, Cedar Rapids North 3*
Number of rooms: 82
Official Description (provided by the hotel):
Settle in nicely with the Country Inn & Suites By Carlson, Cedar Rapids North. We are an upscale, ultra modern, extended stay, four story hotel with 82 Studio and One Bedroom Suites, plus meeting facilities, business center, indoor pool and whirlpool. Our signature amenities include full hot breakfast buffet daily and a Monday through Thursday evening managers reception. Here at the Country Inn & Suites By Carlson we have all the comforts of home, and then some. ... more   less 
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Also Known As:
Hawthorn Suites By Wyndham Cedar Rapids Hotel Cedar Rapids
Hawthorn Suites Cedar Rapids
Cedar Rapids Hawthorn Suites

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