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“At least there's a bar!”

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Clarion Hotel and Convention Center
Ranked #16 of 36 Hotels in Cedar Rapids
Chicago, Illinois
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“At least there's a bar!”
Reviewed 15 September 2011

I stay at this hotel once a week this month and I'll be staying here also once a week next month. Every single time I stay here, I smell the same musky smell upon entering the lobby. The staff are always so wonderful and helpful. Always greeting with a smile. As far as the rooms, the same musky smell and out dated. At least there are a couple of places to eat in the area and a bar attatched to the hotel with a pool table.
If coming into it you're expectations aren't high, then a cheap room lots of channels on the tv and friendly staff will brighten up the experience

  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Rooms
    • Service
Helpful?
1 Thank tjouett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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208 reviews from our community

Traveller rating
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    46
    30
    26
    26
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49
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
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English first
Council Bluffs, Iowa
Level Contributor
129 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 15 September 2011

I recently attended a conference at this hotel having booked rooms for my entire staff for the event. We were forced to wait until late afternoon to check in, even though most arrived early. I understand if rooms are not ready to move into if they are still being cleaned, but at least let us handle the paperwork for crying out loud! So 150 people were trying to check in all at once when they finally let the process begin. Then, one of my staff had to leave the event early for health reasons. Because they had been in the room for about 30 minutes beyond checkout, we were still forced to pay for the extra day. The manager has a complete bureaucratic mentality. Futhermore, the rooms really need to be updated. Though the conference rate price was reasonable, I would not book a room here ever again.

  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank FormerHoosier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClarionHotel1, General Manager at Clarion Hotel and Convention Center, responded to this review, 22 September 2011
We apologize for your frustration at check-in. If we had known ahead of time that everyone from the conference would be checking in on their lunch break, we would have been more prepared to streamline the check-in process for your group. (We have been known to check in an entire Big Ten football team in under 15 minutes!). We were also hampered by our property management system, which restricts check-in until rooms are cleaned. In checking our records from that day, I was happy to see that we checked in over 120 guests before the scheduled check-in time of 3pm. Your comments are appreciated and will help us improve our service. Thanks.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
34 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 12 September 2011

Van driver was crazy late picking us up from the airport and gave a different excuse that the one from the front desk. The tv in room 418 is not working either which is annoying (thank goodness for netflix!), but I am too tired to call downstairs to have them fix it after the attitude from the front desk girl gave when I needed a wake up call. All in all, older hotel, which means that the beds are hard and bedding is cheap and thin. But the room is clean and there are a ton of restaurants nearby which sometimes is all that matters.

  • Stayed September 2011, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank pizziehl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
belle plaine
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 August 2011

We have a great wedding planner. Our wedding isn't until April of 2012 and she is on top of everything!!!. She goes the extra mile to come in when she is off work to work with our schedule. She is very caring. Thank you samantha and we are looking forward to working with you for the next 7 months. Very nice facility as well.

  • Stayed August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank stephanie t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Des Moines, Iowa
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 August 2011

We booked a room online, which we have done at hotels across the country with great success. When we opened the door to the room they gave us, it had a Murphy bed. (You know the kind that folds up into the wall.) I didn't think they still made those. It was tiny. When we went to the front desk, the woman told us that they give those "bad rooms" to people who get a good rate online. At least she was honest. She was very nice and helpful and the only reason this hotel got rated "poor" instead of "terrible."

Even if you do book through the hotel and pay more, the rooms are completely outdated, small, and dingy. (A family member was also staying at this hotel.) You can get a much nicer room at a much cheaper rate somewhere else.

Stayed August 2011, travelled as a couple
Helpful?
1 Thank Lisa F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClarionHotel1, General Manager at Clarion Hotel and Convention Center, responded to this review, 22 September 2011
We apologize for the confusion and disappointment that you experienced when booking through a third-party online booking site. Our Murphy Bed or wallbed rooms are preferred by many business travelers who can fold up the bed and use their guestroom for meetings. When booking online, it is the guest that books the room type, but unfortunately this detail about the wallbed was not clearly noted on some of the the third-party sites. We have taken steps to correct this deficiency, and whenever possible we would gladly move a guest to another room type if they are unhappy with the room type that they booked, which is what should have happened in this case. Thank you for bringing this to our attention and helping us improve our service for a better guest experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Deltona, Florida
1 review
Reviewed 20 April 2011

I recently visited the Clarion Hotel in Cedar Rapids, IA. In this case I am 67 years of age and was required to fly for the first time in my life and as a result my family was quite concerned that I arrive safely. When I finally arrived at the hotel (after 2 flights and delays) the Desk Manager greeted me with genuine concern and noted that she had received calls for me. Although I only stayed the one night I can assure you that I was quite taken with their general concern for me and arranged my travel, shuttle service etc. I felt compelled to publicly thank these folks for making me feel very comfortable and truly went above and beyond the call of duty.

My genuine heartfelt thanks

Michael A. Godin
Deltona, Florida

  • Stayed April 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maginc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Branch, Iowa
1 review
Reviewed 6 April 2011

I am a Creative Memories consultant and we had our National Scrapbook Day event at the Clarion this year. My mother, a friend and I also decided to stay at the hotel the night before and the night of so that we didn't have to leave early Saturday morning or go home late Saturday evening, even though I live about 45 minutes away and Mom lives another half hour from me. From the time we checked in and until we checked out, everyone was friendly and helpful. The staff was always going out of their way to make sure that our needs were met.

  • Stayed March 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PattyCM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Clarion Hotel and Convention Center

Property: Clarion Hotel and Convention Center
Address: 525 33rd Ave SW, Cedar Rapids, IA 52404-5408
Phone Number:
Region: United States > Iowa > Cedar Rapids
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 36 Hotels in Cedar Rapids
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Clarion Hotel and Convention Center 2.5*
Number of rooms: 157
Official Description (provided by the hotel):
Welcome to the Clarion Hotel & Convention Center. Our hospitable Cedar Rapids hotel which is only 17 miles north of Coralville/Iowa City Exit, delivers spacious guestrooms and suites, attentive service, and many premium amenities to business travelers, family vacationers, and couples in search of a romantic getaway. A top-notch location puts shopping, dining, and entertainment options just a short drive away. Plus, we’re the closest full-service hotel to Eastern Iowa Airport (6 miles). One of the best features we offer our guests is the area's only full service hotel's Complimentary Hot Deluxe Breakfast which is prepared fresh daily by our Chef. Individuals or groups won't be forced to eat in a lobby, but rather they can relax in our restaurant which seats over 96 people, has flat screen TV and access to wireless. We are unique in that our facility offers a wide variety of recreational activities. Newly remodeled full service Synergy Restaurant & the 33rd Ave. Sports Bar & Grill are on site and open 7 days per week. We offer one of the area's largest swimming pool areas, with hot tub, and sauna. Our newly renovated Exercise room features all the newest equipment. Our 24 hour Business Center is enclosed for privacy and offers one of the area's only Blackberry Printing Stations for our guests. Our King Business & Queen Business rooms feature microwave/refrigerator, flat screen TV with premium channels including HBO,CNN, ESPN, Big Ten, & Fox News. There is also an in-room safe, lounge chair, and complimentary hi-speed internet (both wireless & wired) in the room. FEMA approved. Federal Government Rates Available. Group Rates available. Large Banquet/Convention space available. ... more   less 
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Also Known As:
Clarion Cedar Rapids
Clarion Hotel Cedar Rapids
Cedar Rapids Clarion

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