I normally do not post negative reviews but I could not leave this go. We were a group of 6 people that stopped in to grab a bite to eat this last weekend. There were 2 booths occupied in this place when we arrived. We were left to stand at the Wait to Be Seated sign for 10 minutes. When we finally got seated, the waitress acted like we were severely annoying her by being there. There was never a smile, a welcome or any positive emotion on her face. Unfortunately, the other wait staff looked just as unhappy to be there and waiting on customers. It took at least 15 minutes to get our drinks when ordered and I am talking everyone ordered a beer so it simply needed to be opened at the bar 5 feet away, no tough stuff.
The only highlight of our visit is that the food, once we got to order, did arrive in a timely manner and was decent food.
I think the management needs to observe the service that they are providing and do a little positive attitude training!! Just a smile here and there goes a long way to cover some of the other shortcomings in service!
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