When I checked in, it was after 1:00 a.m. The clerk said it showed I was already checked in, but no credit card was shown. She then called the room but there was no answer. Instead of having me wait, she selected another room, apologized for the confusion and gave me a chocolate which I really did need at the time. I was treated like a valued customer and I felt safe.
That morning I went for breakfast, but there was a limited amount of yogurt. As I stood there trying to decide, the clerk came over and restocked the frig. She then made sure the area was clean and wished me a good morning. I liked that. I loved that even though I was one person, I was treated well.More
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