Although average for its peers within the Holiday Inn Express franchise, the location near Drake University in the geographical middle of Des Moines is a feature in itself. Pluses beyond location include a super-friendly staff, quiet and comfortable rooms with excellent bedding, and an terrific free breakfast. Three of us over-nighted here before driving nearly a thousand miles north into Canada for an epic fishing adventure. The staff most willingly accommodated our request for a cot, extra room keys, etc. We stayed here again when we returned from Canada, arriving after midnight, and received the same warm hospitality.
On the flip side, the room rate was pricy for the size and quality of the property which showed signs of age and deferred maintenance. The bathroom had been updated, but the quality of the tile work was a bit crude, and there was evidence of water leaks around windows throughout the building. The toilet didn’t flush properly in the room we had the first night, and the printers with the computers in the lobby did not print output from the Internet. For folks in need of a room in central Des Moines, this hotel is a candidate as long as you can overlook little items such as those mentioned.More
- Free Wifi
- Free Parking