We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“good hotel, great location, but”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hilton Garden Inn Dubuque Downtown
Ranked #4 of 17 Hotels in Dubuque
Certificate of Excellence
Reviewed 1 April 2012

The Garden has an excellent location attached an above averge casino and a shuttle to the Dubuque Saints' home hockey rink, couldn't be better. The rooms are clean and the service is friendly. Be prepared to wait an unusually long time for meals at the Garden's partner restaurant, Houlihan's. Also, be advised to avoid the Garden's breakfast unless you wish to pay a rather inflated bill for what most hotels and motels provide for free.

Stayed: March 2012
3  Thank augustleroy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dubuquehilton, Front Office Manager at Hilton Garden Inn Dubuque Downtown, responded to this reviewResponded 4 April 2012

Thank you for the review! We are glad to hear that you had a nice stay with us. Houlihans, the adjoining restaurant, does offer a complimentary shuttle to and from the hockey games. Please let management know at Houlihans on your next visit and we will strive to make your experience as outstanding as the food they serve! Thanks again for the feed back!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (585)
Traveller rating
Traveller type
Time of year
Language

523 - 529 of 585 reviews

Reviewed 2 March 2012

This was my first stay at the Dubuque HGI. It's looks like a newer hotel and the staff is very friendly. If you are on the bridge, coming from the downtown area, it's not easy to get to. You will need a map or stop at the BP next to the bridge for directions. It's more obvious if coming from WI. You can also follow the signs for the Mystique Casino, as it's next door.

The room was standard HGI quality and very nicely done. It was next to the work out and pool area. There was no noise leaking in to the room, which is always appreciated. I had to laugh, my room had an echo. You don't have that too often.

If you are looking for accomodations by the Mystique Casino, this is the best. I had business downtown and this isn't the best location for that. This isn't exactly downtown, but close to it. It's a 5 minute highway drive.

Room Tip: Houlihan's is attached to the hotel. I didn't try it on this trip, but plan to on the next...
See more room tips
  • Stayed: February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank dalbeattiestar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dubuquehilton, Front Office Manager at Hilton Garden Inn Dubuque Downtown, responded to this reviewResponded 5 March 2012

Thank you for the nice review! Being nestled next to the Mystique Casino and the Mississippi River, we are a few minutes away from downtown. That being said, there is plenty to eat and do while you stay at the Hilton Garden Inn. There are beautiful walking/bike paths with awesome views of the river. Thanks again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 February 2012

I have stayed at the hotel twice, and it's very good. The workout room is above average for a HGI. The Mystique Casino is attached, which has a couple of restaurants. There's also a Houlihan's Restaurant on-site, which is very good. Would recommend. Front desk staff very upbeat and helpful.

  • Stayed: February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Cheekywoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dubuquehilton, Front Office Manager at Hilton Garden Inn Dubuque Downtown, responded to this reviewResponded 2 March 2012

Thank you for the nice review! Houlihans restaurant and Bar is very convienant being next door and we appreciate your business. I will pass this nice review on to the front desk staff as they will enjoy to hear that they have made your stay enjoyable. Thanks again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 January 2012

I was there in July of 2011 and wrote about the price of breakfast. I wrote that it was a bit on the pricey side. My wife and I were there Sunday Jan 29 and even though I stayed at the Julien, I went to breakfast here. We got 2 buffets which was $30 total. My wife and I agree that this was a great price, as unlike ALL the other breakfast buffets, this was a made to order breakfast buffet. The food came out fresh. Like most experienced travelers, we do not expect great food, but it needs to be hot. This was both. The server ( I believe her name was Angie) was great, as she kept the table cleared and my coffee filled. Great job, good value. The next time I am in Dubuque, I will dine here. Thank You

  • Stayed: January 2012, travelled as a couple
    • Value
    • Service
2  Thank jwong29371
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this reviewResponded 19 June 2013

Thanks for taking the time to bring your breakfast concerns to our attention. We do offer an outstanding variety of cook to order items, full service with omelets, eggs to order and all the sides!. I will address the proper temerature of each item with my Chef, and compliment your server for her outstanding customer service skills. Thanks again and see you soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 November 2011

We have now stayed two or three times and always find this hotel clean, well run and freindly. We have not eaten breakfast (made to order) at the hotel yet but the grill looks invitng. This hotel is attached to a Houlihan's Restaurant for lunch and dinner and the Mystique Casino with its restaurants also. We will certainly be staying again.

Room Tip: Some rooms are a walk from the elevator. If you have limited mobility ask for a room near the eleva...
See more room tips
  • Stayed: November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Frankee7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dubuquehilton, Front Office Manager at Hilton Garden Inn Dubuque Downtown, responded to this reviewResponded 28 November 2011

Thank you for all the compliments on the hotel! As stated in review, Houlihans is very convienant for lunch and supper. Also, the Mystique is connected to the hotel by a nice, warm walkway for the long winter months.
Thanks again for staying with us!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2011

we stayed for 2 nites during the week the staff was friendly & helpful. we had the stay & play package the on rest. was very good and worth the prices. we also dined in the casino buffet for lunch good selection for the price. we ate breakfest at a small diner down the road called point cafe breakfast for 2.95 ham eggs potates & toast.would stay here again. casino not crowder but the dealers & floor personal very upbeat would stay here again
we are seniors in our 70's

Room Tip: go to third floor
See more room tips
  • Stayed: September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank sroars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this reviewResponded 5 October 2011

Thank-you for your wonderful review of our hotel and surrounding area! We certainly apprieciate your response, and if you are in the area again, please contact me directly to help with your travel plans! Thanks again, we are glad you enjoyed your stay!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 September 2011

From start to finish, this hotel is first class at a very reasonable cost. Rooms are large, clean and efficient. The staff is very accommodating. Houlihans is attached and dinner was delicious. This hotel is also attached to a small, updated casino. Our room overlooked the Mississippi River and it was kind of fun to watch (instead of a parking lot). Would look forward to staying there again if we are passing through Dubuque.

  • Stayed: September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Ed E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dubuquehilton, Front Office Manager at Hilton Garden Inn Dubuque Downtown, responded to this reviewResponded 3 October 2011

Thank you for the fabulous review! The Hilton Garden Inn, Dubuque is located on the beautiful back waters of the Mississippi river. We are glad that you got to enjoy the lovely views the hotel offers. Thanks again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Dubuque hotels
3.0 km away
Hotel Julien Dubuque
Hotel Julien Dubuque
#2 of 17 in Dubuque
2,368 reviews
6.2 km away
Best Western Plus Dubuque Hotel & Conference Center
6.9 km away
Hampton Inn Dubuque
Hampton Inn Dubuque
#1 of 17 in Dubuque
686 reviews
Show Prices
Show Prices
Show Prices
8.1 km away
Holiday Inn Express Hotel & Suites Dubuque-West
2.9 km away
Holiday Inn Dubuque
Holiday Inn Dubuque
#8 of 17 in Dubuque
329 reviews
8.3 km away
Country Inn & Suites By Carlson, Dubuque
Show Prices
Show Prices
Show Prices

Been to Hilton Garden Inn Dubuque Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Dubuque Downtown

Address: 1801 Greyhound Park Rd, Dubuque, IA 52001-2381
Phone Number:
Region: United States > Iowa > Dubuque
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Dubuque
#4 Family Hotel in Dubuque
#5 Business Hotel in Dubuque
Price Range: $133 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Dubuque Downtown 3*
Number of rooms: 116
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels Direct, Booking.com, Travelocity.ca, Cancelon, getaroom.com and TripOnline SA so you can book your Hilton Garden Inn Dubuque Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Dubuque Downtown Hotel Dubuque
Hilton Dubuque
Hilton Garden Inn Dubuque Downtown Iowa

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing