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All reviewsping pongpool areachamps restaurantchampps restaurantattached restaurantbreakfast buffetlarge poolgreat poolhot tubtables and chairsgreat place to stayfamily reunionvery nice hotelwould definitely stay here againbiscuits and gravyroad tripbeds were comfortable
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Reviewed November 2, 2017

Passing thru on our way to California...needed a place to rest. Trip Advisor reviews were spot on. Excellent place to stay, if I could have I would have stayed longer. Indoor pool looked so inviting but no time to use it. Room very clean, beds comfy, we had our doggy with us and they were very accommodating. Complimentary breakfast was excellent as is the restaurant Champps for dinner. Not too pricey and wonderful service. If we are ever back this way this is our hotel of choice.

Stayed: November 2017, travelled as a couple
Thank Cathy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike G, Front Desk Lead at Best Western Plus Dubuque Hotel & Conference Center, responded to this reviewResponded November 3, 2017

Cathy,

Thank you for taking time to complete a review after your stay with us at the Best Western Plus Dubuque Hotel & Conference Center. We greatly appreciate the 5 circle rating as well as the positive comments you made regarding the hotel and Champps Americana. Hopefully your travels have your passing through Dubuque, Iowa again in the future.

Best regards,

Mike Guthrie
Front Desk Lead

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 30, 2017

we had 3 families stay for the weekend, enjoyed the pool and the facility very much. Would stay here again. Our families had so much fun playing all the games and just enjoying the facility. We would recommend this place to stay at.

  • Stayed: October 2017, travelled with family
    • Value
    • Location
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Review collected in partnership with Best Western
Thank Steven K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike G, Front Desk Lead at Best Western Plus Dubuque Hotel & Conference Center, responded to this reviewResponded November 1, 2017

Thank you for the 5 circle review after your recent stay at the Best Western Plus Dubuque Hotel & Conference Center. We are happy to hear you and the other families enjoyed our facilities and are pleased to you would recommend us to others. Hopefully we will see all back again sometime.

Best regards,

Mike Guthrie
Front Desk Lead

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 30, 2017

We stayed here after attending the Galena Halloween parade. This was a great family hotel with a large pool and seating area. Good attached restaurant with good service a little pricy. Buffet breakfast included, could have used a few more options but the food quality was good. Room was clean and very comfortable. Staff is friendly and very helpful.

  • Stayed: October 2017, travelled with family
    • Value
    • Location
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Review collected in partnership with Best Western
Thank Spot600
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike G, Front Desk Lead at Best Western Plus Dubuque Hotel & Conference Center, responded to this reviewResponded November 1, 2017

We appreciate you taking time to complete a review of the Best Western Plus Dubuque Hotel & Conference Center after your recent visit with us. We area pleased to hear you enjoyed our facilities as well as on-site restaurants Champps Americana. Hopefully we will see again sometime.

Best regards,

Mike Guthrie
Front Desk Lead

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 28, 2017

Be prepared to be kept awake until the pool area clears out. The atrium is very neat while swimming, but loud when you return to your room, as it echoes. Pool water and area very cold. Good hot breakfast though!

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Abby B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike G, Front Desk Lead at Best Western Plus Dubuque Hotel & Conference Center, responded to this reviewResponded November 1, 2017

Thank you for taking time to complete a review of the Best Western Plus Dubuque Hotel & Conference Center after your recent with us. For future reference the majority of our rooms are located away from the pool where you will find to be a lot quieter throughout the day/evening. Hopefully you will come back to visit us again sometime.

Best regards,

Mike Guthrie
Front Desk Lead

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 27, 2017

Our room was large and very clean. The king bed was comfortable. The breakfast was very good, food was hot and the coffee was good. They have a wonderful pool area, great for families with a nice seating area to socialize in.

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Sharon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike G, Front Desk Lead at Best Western Plus Dubuque Hotel & Conference Center, responded to this reviewResponded November 1, 2017

We appreciate you taking time out of your day to complete a review of the Best Western Plus Dubuque Hotel & Conference Center after your recent stay with us. We are pleased to hear you enjoyed our facilities as well as the attached restaurant Champps Americana. Hopefully we will see back again sometime in the future.

Best regards,

Mike Guthrie
Front Desk Lead

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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