The wallet had an irreplaceable membership card, credit cards and $400 cash.
My dad forgot his wallet in the room when we checked out. We realized the wallet was missing after several hours and immediately called the hotel. The time was 1:47, the hotel claimed the room had not yet been cleaned and there was no wallet. We found this reply suspicious as we were 99.9% sure that it had been left there and the room cleaning gal had been in the room next door at our departure.
The following day, I contacted the manager, "Judy", and discussed the matter with her; she had security check the entries to the room and discovered that the room had been entered at 11, showing a blatant lie from the staff.
There has been no further contact from the hotel or the staff regarding this matter, today I filed a report with the corporate office.
- Official Description (provided by the hotel):
- Welcome to the new Holiday Manor Newton Iowa, located minutes from the new Iowa Speedway, Maytag Plant, Maytag Dairy Farms, Grinnell College, Lake Red Rock, Knoxville Raceway, Jasper Winery, Sugar Grove Vineyards and Gatheringplace, Harvestor Golf Course, Adventureland, Prairie Meadows and just 30 minutes to Des Moines. Holiday Inn Express Newton is a beautifully renovated property of 78 rooms and suites, with fitness & business center open 24 hours a day for your convenience. The interior heated swimming pool and spa are available for you and your family to enjoy at your leisure. Race fans make your reservations early for the best rates. Our spacious rooms and suites are tastefully appointed featuring a well lit work area, complimentary high speed internet, some with microwave and refrigerators and of course the Simply Smart bath experience. Your home away from home is waiting for you with a great complimentary breakfast, featuring delicious eggs, Express Roast blend coffee and many more tasty breakfast treats. Join us, we're waiting for you. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Best Western, Travelocity.ca, TripOnline SA, Cancelon and getaroom.com so you can book your Best Western Holiday Manor Newton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Express Newton Hotel Newton
- Newton Holiday Inn