I'm originally from Urbandale and so I have to go back now and then to visit family. The Hilton has become the hotel of choice for me and my boyfriend when we come to the area. I like the location - when we get off the highway it's right there, and despite being near I80, it's quite tranquil.
It's a family hotel, so getting alone time at the pool is nigh impossible. There's also sadly no one around to enforce the rules of "no screaming" and "no jumping" in the pool area. But if you're lucky to catch a time when there are no kids, it's small but pretty nice.
Rooms are just fine - I question the effectiveness of the 'adjustable' beds, because every night I'm there I try a different setting and I don't think it actually changes. Regardless, the beds are fine and the rooms are quite spacious - with mini fridges, coffee makers, and microwaves included.
The people at the desk are a bit impersonal. No eye-contact when you check in, and not really much for conversation. I understand this is not a hotel geared towards personal service however so for efficiency's sake the check-ins/outs are quick and easy.
Generally, I'd call it a nice hotel, and I'll keep going back if I keep finding decent rates online.
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- Also Known As:
- Hilton Garden Inn Des Moines/Urbandale Hotel Urbandale
- Hilton Garden Inn Urbandale
- Hilton Urbandale