We had reservations for this hotel for the week end of February 25 through February 27, 2012. We had the confirmation # in hand at the check in counter. The clerk confirmed that our reservation was VALID. She then informed me that the room was unavailable due to over booking. The hotel was full, and we were out of options. At this time, the hotel made no attempt to fix the problem and I was left with no other option, but to scramble to find another hotel. It took a lot of searching, and major inconveniance but I found another hotel. When I called the hotels Nationwide hotline to complain, they conference called the hotel. At this time, they offered me a free nights stay on a different date (Yeah, That will solve everything). I refused the free night stay. Why would I want to risk reserving another room only to be told "Sorry. Not tonight"? Avoid this hotel at all costs. Thanks to The Baymont Hotel & Suites. We were able to continue our vacation. Give them a try instead.
- Official Description (provided by the hotel):
- Welcome to the Country Inn & Suites Waterloo, Iowa Hotel Offering charming decor and convenient amenities, the Country Inn & Suites in Waterloo is the perfect stop for your next vacation or business trip in Iowa. Our accommodations provide all the comforts of home and office, including complimentary Internet access, a delicious free breakfast, well-appointed rooms and an indoor pool. With top-notch amenities and guest-centered services, lodging in Waterloo is sure to be hassle free. 100% non-smoking facility ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Carlson, Expedia, Priceline, Booking.com, Travelocity.ca, Hotels.com, TripOnline SA and Cancelon so you can book your Country Inn & Suites By Carlson, Waterloo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Country Inn Waterloo
- Waterloo Country Inn