I am sure the food at Chapala is great but bad service can ruin the experience. Just left.. first time here and, being from out of town, probably my last. What it comes down to is we simply waited.. and waited... to place food order (20+ minutes), to be checked on after food arrived (nobody checked) and to get our check and leave. 1 hour 40 minutes in a Mexican Restaurant for 2 margaritas and 2 meals is simply unheard of. Chapala wasn't overly busy. It just took forever. Seems like everybody else has had a great experience. I hope it was one of those nights.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.