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“Nice hotel for the price”

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Holiday Inn Hotel & Suites Overland Park West
Ranked #1 of 37 Hotels in Overland Park
Minnesota, USA
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Nice hotel for the price”
Reviewed 12 December 2011

I got this hotel for a good deal on priceline while passing through on a driving trip for one night. Conveniently located just off I-35, but was still relatively quiet. They offered me my choice of bed type even though I booked on priceline. There is a Green Mill Restaurant attached to the hotel at which I ate. It was quite empty late in the evening but food and service were both good. Rooms are fairly standard, nothing special but clean and adequate. About what I'd expect.

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jtverdoorn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-36, Rooms Division Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review, 25 January 2012
Dear Guest

Thanks for letting us know you enjoyed your recent stay.

We appreciate you choosing the Holiday Inn Hotel & Suites Overland Park Kansas and invite you to stay with us again the next time you are in town!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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467 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
El Paso, Texas
1 review
Reviewed 7 December 2011

I'm not one to normally go out of my way to comment on a business unless something went wrong but I decided this place was deserving. I just recently began staying at Holiday Inn's again. I had heard that some were getting better. This hotel was great! Although there were still some cosmetice improvements to be made, it was very comfortable. We were so thankful for the pool as the kids were in need of some fun after hours in the SUV. We were lucky enough to have one of the suites with two new flat screens.

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sandra790
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-36, Rooms Division Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review, 25 January 2012
Dear Guest,
Thank you for your wonderful remarks, which I have shared with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Louis, MO
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 17 October 2011

The word that comes to mind of this place was "meh". There was nothing really wrong with it, I've stayed in better places and in worse places so it gets 3 stars. I think if you are looking for a place to stay in the area that won't break the bank and is clean and un-memorable I would suggest this place. I picked it only because it was near a freind's house and under $100 a night so I guess my criteria were limited and I got what I was looking for.

  • Stayed September 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank db70disco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-36, Rooms Division Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review, 8 December 2011
Dear Guest, Thanks for letting us know you enjoyed your recent stay. I am, however, disappointed that we failed to deliver a more memorable experience as we strive for much higher standards. Please contact me directly should you return to the area as I would like the opportunity to regain your confidence.
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Norman, OK
Level Contributor
368 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed 4 October 2011

This hotel was very conveniently located near I-35, as well as state highway 69. Hardly anything was more than 10 minutes away. The front desk was both friendly and efficient, managing to check-in numerous guests arriving for a soccer tournament fairly quickly, and painlessly. The 2-bed rooms had just doubles, versus queen beds, but everything was clean and not cramped. The on-site restaurant, the Green Mill, served a (barely) acceptable breakfast buffet, but their pizzas were frankly horrible. My daughter ate one piece and pronounced it gross. I tried it and agreed. My sausage and pepperoni was noteworthy only in that it was arguable the worst pizza I have ever eaten. I can't speak to the rest of their menu or room-service. I'd happily stay here again, but I would definitely eat off-premises

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pathfinndr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-36, Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review, 8 December 2011
Dear Guest,
It was great of you to point out the positives you experienced with our great location and the cleanliness we maintain daily. Please accept my apologies for any restaurant issues that you experienced during your stay as we strive for much higher standards. If you find a need for lodging in this area again, I would like the opportunity to earn back your business. Please contact me directly for a future reservation.
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Humble, TX
Level Contributor
40 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 October 2011

We stayed here for a convention & were lucky enough to get a two room suite. The room was spotless & the bed was extremely comfortable. The management went out of their way to make sure everything was right for our convention. The breakfast was incredibly good. If I am ever back in Overland Park, I know where I am going to stay.

  • Stayed August 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sadams50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-36, Rooms Division Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review, 3 October 2011
Dear Guest,
Thank you for sharing your positive feedback about your recent visit. I am very pleased to learn that you thoroughly enjoyed your recent stay with us. Along with my team, I look forward to welcoming you back to Holiday Inn Hotel & Suites Overland Park in the near future.
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Wichita, Kansas
Level Contributor
44 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 29 September 2011

My wife and I stayed here for a weekend while up in KC for Ren Fest. The room was very clean and housekeeping did a great job of stopping by while we were gone (we never did see them). We got one of the first floor suites for a small additional charge. Both the sitting room and the bedroom had LCD televisions with all your standard channels.

The sinks are outside the bathroom so one person can shower while the other gets ready without fogging up the mirror. They also have the pillow order service so I go my fluffy pillows and my wife got her hard-as-a-rock pillows. Our room also had a 5 or 6 cup coffee maker which was nice because the coffee at the Green Mill restaurant in the hotel is horrible, I don't mean just a little bad, I mean I can't remember the last time I had coffee this horrendous before type bad!

The restaurant in general is not worth the money. Some of the food is "okay" but most of it is sub-par. The service seems to be hit or miss also. Do NOT order room service, it's a complete rip off. 18% gratuity + a delivery fee + they ask for an additional tip! We were like 50 feet from the restaurant... wish someone would pay me to walk 50 feet!

Overall though the hotel itself is very nice and the staff is very friendly. Fastest check-in I have ever experienced! We'll stay here again next time we head up to KC!

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Flying_is_evil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-36, Rooms Division Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review, 3 October 2011
Dear Guest,

Thanks for posting your comments on TripAdvisor. We're happy to learn you enjoyed your stay.

I have forwarded your comments to the restaurant management & staff as we strive for much higher standards than it appears you received. You’re positive accolades are greatly appreciated however we welcome the comments that help us improve even more.

Thanks for choosing the Holiday Inn Hotel & Suites Overland Park Kansas and we'll look forward to serving you again the next time you visit the area.

Sincerely,

Alan Jenner
Rooms Division Manager
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Eatonton, Georgia
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 27 September 2011

This Hotel is typical of what is found in the chain. It was clean, quiet, well maintined and the staff was helpful. It offered the best value in the area and plenty of free parking. It is convienient to the conference center.

  • Stayed August 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Thebeeskeeper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-36, Rooms Division Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review, 3 October 2011
• Dear Guest

Thanks for letting us know you enjoyed your recent stay.

We appreciate you choosing the Holiday Inn Hotel & Suites Overland Park Kansas and invite you to stay with us again the next time you are in town!

Sincerely,

Alan Jenner
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Hotel & Suites Overland Park West

Property: Holiday Inn Hotel & Suites Overland Park West
Address: 8787 Reeder St, Overland Park, KS 66214-1921
Phone Number:
Region: United States > Kansas > Overland Park
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Overland Park
#11 Business Hotel in Overland Park
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Overland Park West 3*
Number of rooms: 191
Official Description (provided by the hotel):
In the heart of Overland Park, Kansas, you are always welcome at the Holiday Inn Hotel and Suites Overland Park West. Excellent location for an Overland Park, Kansas hotel at 87th and Interstate 35. Close to Pine Ridge Business Park and Oak Park MallThe Holiday Inn Hotel and Suites Overland Park West is centrally located to all major visitor attractions and sports venues. The Overland Park, Kansas hotel is one of the closest lodging facilities to the Bass Pro Shop, Kansas Speedway and Legends Shopping at Village West. Country Club Plaza, Crown Center Plaza, Sandstone/Verizon Amphitheatre, Worlds of Fun and the Renaissance Festival of Kansas City are all within a 30 minute drive. The Overland Park Kansas hotel has 191 well appointed guestrooms including 50 elegant suites with microwaves, refrigerators and wet bars. Free wireless high-speed Internet in all guest rooms and meeting rooms. Inside the Overland Park Kansas hotel is the Green Mill Restaurant & Bar. Serving great American food and beverage, featuring award-winning pizza and wings. Open for breakfast, lunch and dinner. Relax, it's Holiday Inn and as always, Kids Stay and Eat Free! ... more   less 
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Also Known As:
Holiday Inn Hotel And Suites Overland Park West
Holiday Inn Overland Park
Overland Park Holiday Inn

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