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All reviewsarkansas riverriver viewconvention centerparking garagegreat hotelold towncentury iiroom servicedowntown arearooms are spaciousking roombreakfast buffetfront desk staffeasy accessindoor poolbusiness tripnice stay
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Reviewed September 13, 2017

5 Stars for amazing hotel staff, location, and accommodations.
This Hyatt is centrally located right right on the river walk. The pic I attached is overlooking the river at sunset while relaxing on the their private outdoor patio. Note the DNA strand artwork in the river.
My Sister and I stayed at this hotel for a total of 8 nights while our Mother was in ICU at Via Christi St Francis which was less than 2 miles away.
We first arrived in the middle of the night when my Mom was air flighted to Wichita. We were warmly greeted by Ceci who offered us a bottle of water an a sandwich. Ceci was amazing and asked about our Mom each time we saw her.
Another amazing employee was Ariana at the front desk who helped us reserve our same hotel room #706 on a day by day basis pending our Mom's medical status. A huge thank you to the management staff for allowing us to keep our same low initial room rate, and for providing accommodations on our 8th & final night when the hotel was fully booked.
Thank you again to Ceci, Ariana, and all of the other staff who helped make a difficult time as pleasant as possible.

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank NanaBethy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HRW6214, Guest Relations Manager at Hyatt Regency Wichita, responded to this reviewResponded September 18, 2017

Dear NanaBethy,
Thank you for taking the time to share with us about your stay. We are pleased to hear that our staff provided you with the warmth and care that you and your sister required during this time. The Front Desk Ladies you mentioned are indeed treasures and we consider them a couple of our greatest assets. Thank you again for staying with us and we wish you and your family the best.
Best regards,
Hyatt Regency Wichita

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 12, 2017

  • Stayed: September 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
HRW6214, Guest Relations Manager at Hyatt Regency Wichita, responded to this reviewResponded September 18, 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed September 12, 2017

  • Stayed: September 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
HRW6214, Guest Relations Manager at Hyatt Regency Wichita, responded to this reviewResponded September 18, 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed September 11, 2017

  • Stayed: September 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
HRW6214, Guest Relations Manager at Hyatt Regency Wichita, responded to this reviewResponded September 18, 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed September 11, 2017

  • Stayed: September 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
HRW6214, Guest Relations Manager at Hyatt Regency Wichita, responded to this reviewResponded September 18, 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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