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“Hyatt Regency-Wichita”

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Hyatt Regency Wichita
Ranked #7 of 88 Hotels in Wichita
Certificate of Excellence
GreenLeadersSilver level
Reviewed 4 weeks ago

Best hotel property in Wichita. Great staff, they are always friendly and professional. Food and beverage service is excellent. The breakfast buffet is one of the best I have had anywhere. The staff remembers who you are and takes care of all of your needs.

Room Tip: Corner rooms have a great view.
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  • Stayed: October 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Tammy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HRW6214, Guest Relations Manager at Hyatt Regency Wichita, responded to this reviewResponded 3 weeks ago

Dear Tammy M,
Thank you so much for the kind words. We are honored to be your go-to choice for hotels in Wichita and we appreciate you taking the time to review our hotel. The best part? That our staff provides the level of hospitality that we strive for each day. We look forward to welcoming you back on your next visit to Wichita.
Best regards,
Hyatt Regency Wichita

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28 - 34 of 725 reviews

Reviewed 4 weeks ago

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank kerrybJ7111LM
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
HRW6214, Guest Relations Manager at Hyatt Regency Wichita, responded to this reviewResponded 3 weeks ago

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Reviewed 4 weeks ago

Not staffed for large events. Great property if staying during a low occupancy time-frame, but management does not spring for staff to cover large events, and we waiting for over 2 hours to have a room readied - after booking 6 months out. We were offered a free cup of coffee for our troubles...

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank 566caseyh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HRW6214, Guest Relations Manager at Hyatt Regency Wichita, responded to this reviewResponded 3 weeks ago

Dear 566caseyh,
Thank you for taking the time to share your valuable feedback with us. We apologize for the frustrations you experienced during your stay. Please know that your comments have been shared with our Operations Department so that they can ensure that future events have the appropriate staffing. Thank you again for sharing with us and we look forward to welcoming you back on your next visit to Wichita.
Best regards,
Hyatt Regency Wichita

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Reviewed 4 weeks ago

Stayed here for a meeting held in the same location. Sleeping rooms, meeting rooms were neat, clean and well kept. Service to room was prompt. Check in process was easy and quick. Loved the option for dining and the coffee shop in lobby! Close to downtown attractions and right on the river! Will stay again!

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank jennifer_wieberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HRW6214, Guest Relations Manager at Hyatt Regency Wichita, responded to this reviewResponded 3 weeks ago

Dear jennifer_wieberg,
This is what we love to hear! Your recommendation is music to our ears and we truly appreciate you taking the time to share with us about your stay. We look forward to your return to Wichita and the opportunity to welcome you back to our hotel.
Best regards,
Hyatt Regency Wichita

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Reviewed 5 weeks ago

We stayed here during the Prairie Fire Marathon; we were a group of 9 adults. This was a great location because the hotel was right near the start/finish of the race. And, we could hang out in the lobby during the chilly wait before the race.

We arrived shortly before 3 and checked in to a king bed room. The only one they had early was the wheelchair accessible room. I took it since I felt we would probably have impaired mobility after running the race. The others in our party had to wait longer for rooms.

I was very happy with our 16th floor room. There was nothing to step over when going from bathroom to shower which was nice. The bed was very comfortable. The only bad thing was that some road noise could be heard from our room even though we were on the 16th floor.

I used the gym which was much nicer and bigger than most other hotel gyms. I did not use the pool, but it looked nice.

There are a lot of conference/reception rooms at this hotel and I saw several wedding receptions going on while we were there. The adjacent parking garage charges $10/day but is very convenient.

Wifi was decent. I did grab an egg burrito from the coffee shop in the lobby. Ice machines on almost every floor.

Overall, a very nice hotel. The front desk ladies were very helpful in answering questions!

Room Tip: Ask for a quiet room on upper level.
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  • Stayed: October 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank B P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HRW6214, Guest Relations Manager at Hyatt Regency Wichita, responded to this reviewResponded 3 weeks ago

Dear B P,
Thank you for taking the time to share with us about your stay during the Prairie Fire Marathon. Our staff looks forward to welcoming the runners and their families twice yearly. We do apologize for the frustrations during check-in this fall and our Operations Department is making certain that future marathons do not have the same experience. We are pleased to hear that overall your stay was very nice and we hope your travels bring you to Wichita again and provide us with the opportunity to welcome you back.
Best regards,
Hyatt Regency Wichita

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Reviewed 10 October 2017 via mobile

We attended a weekend convention at this hotel in celebration of American Bonanza Society.

Our check-in was about a two-hour wait due to a shift change. We were supposed to get a room in about 20 minutes but the person who was coordinating that clocked out for the day without passing this info to the shift change person. (Considering we had group reservations months in advance, this should not have happened.). The hotel clerk had given out three king rooms as we were standing in line for the second time and then told us she did not have any rooms available. Then she told us “ there are different types of king rooms available” and that was why we didn’t have a room. (I felt like that was a poor lie and wished I had asked for clarification on the TYPES available but I was tired and aggravated so I didn’t think to do that).

I do have to say our room was very nice, and the food for “hotel food” was better than great. Conference rooms were very nice. The bar was nice with happy hour prices beginning at 5 pm daily. It is located on the River with a River Walk which was very nice.

Stayed: September 2017, travelled with friends
Thank KYgirl502
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HRW6214, Guest Relations Manager at Hyatt Regency Wichita, responded to this reviewResponded 3 weeks ago

Dear KYgirl502,
Thank you for sharing with us about your stay. We apologize for the frustration you experienced during check-in and have shared your valuable feedback with the appropriate departments. Please know that this is not typical of the hospitality we provide our guests. We are pleased to hear that you enjoyed the rest of your time with us, including the restaurant and conference rooms. We hope to see you again on your next visit to Wichita.
Best regards,
Hyatt Regency WIchita

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Reviewed 10 October 2017

Hotel is nice. I gave the hotel an average review. because 3 of our 4 rooms weren't ready until 7 oclock in the evening. They were the host hotel for a marathon. The rooms were clean and staff apologetic. Location is great for the event that we attended.

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank shelleyv692
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HRW6214, Guest Relations Manager at Hyatt Regency Wichita, responded to this reviewResponded 4 weeks ago

Dear shelleyv692,
Thank you for sharing with us about your recent stay during the Prairie Fire Marathon. We apologize again for the delay in availability of your rooms. We know how frustrating this was and our staff is taking measures to ensure that this is not encountered again during the next marathon weekend. Thank you again for providing your feedback and we look forward to welcoming you back.
Best regards,
Hyatt Regency Wichita

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Wichita

Address: 400 W Waterman St, Wichita, KS 67202
Phone Number:
Region: United States > Kansas > Wichita
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Wichita
#4 Business Hotel in Wichita
#9 Romantic Hotel in Wichita
#10 Family Hotel in Wichita
Price Range: $133 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Regency Wichita 3.5*
Number of rooms: 303
Official Description (provided by the hotel):
Experience hospitality at its finest at Hyatt Regency Wichita. Set along the Arkansas River, Hyatt Regency Wichita is one of the premier luxury hotels in Kansas offering modern guestrooms, revitalized meeting and wedding venues and a convenient downtown location. Connected to Century II Convention Center, Hyatt Regency Wichita is minutes from Intrust Bank Arena, Exploration Place, Historic Old Town and much more. ... more   less 
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Also Known As:
Hyatt Regency Wichita Hotel Wichita
Wichita Hyatt Regency
Hyatt Wichita
Hyatt Regency Wichita Ks

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