I didn't even get a chance to stay here before I encountered a problem. Since this hotel was close to relatives, I decided to give it a try even though the reviews weren't very good. I made reservations online. When I needed to change the arrival date to one day earlier, the web site was a little confusing on how to do this so I called the hotel. When the hotel clerk pulled up my reservations she said I had 4 nights in a King smoking room. I said no I have a king non-smoking room. I was on the phone with her looking at my reservation online. I said how could I have non-smoking on my reservation and she had smoking. She had no answer. I was told a double non-smoking was available for the 5 nights that I needed but the AARP price was $87.99 and I originally had the king room for $71.99. I would have to pay an addition $16 a night more for their mistake. Since she was not willing to give me the $71.99 rate I had originally and somehow their system made a mistake, I just told her to cancel my reservation and I went somewhere else.
- Official Description (provided by the hotel):
- Interior 52 room studio suite property on the 15th fairway of the beautifull PGA championship Reflection Ridge Golf Course. Featuring complimentary hot breakfast buffet each morning, evening social affair Monday-Thursday 5:30pm to 7:30pm, free WiFi with Banquet meeting space maximum seating of 200 people. ... more less
- Reservation Options:
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- Also Known As:
- Hawthorn Suites Wichita Hotel Wichita
- Wichita Hawthorn Suites