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Quality Inn & Suites
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Reviews (91)
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All reviewssurrounding hotelsfree breakfastcold cerealnice staythe room was nicebiscuits and gravylouisville
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Reviewed October 14, 2011

Carpet was frayed in room, ceramic tile in bathroom cracked and floor squishy around toilet, toilet ran unless you jiggled handle, beds while very clean were very hard. Stayed on 2nd floor could here people walking above us all night! Hard to sleep...food was typical continental just okay. Paid a high price because there was something going on in the area. Rooms in need of upgrades.

Room Tip: Try somewhere else...front rooms very loud!!!
  • Stayed: October 2011, travelled with family
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Thank vluv2travl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 6, 2011

We stayed here for three nights last week while visiting Kentucky. It was fantastic. The staff was the nicest group of folks we met along the way and the breakfast bar was great. We were put on the third floor but there was an elevator and carts for luggage so no problems. The room has a seperate bedroom and sitting room and was quiet, clean and comfortable. The best stay of the trip!

  • Stayed: October 2011, travelled as a couple
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Thank GeorgeO2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 8, 2011

This property is about 15 minutes south of Louisville. But the rooms are clean and affordable. There is a free breakfast with fresh waffles. And a small, but useful indoor pool that the kids can swim in to burn off some energy after a long car ride. We've stayed at this hotel on two different occasions now for a total of 4 nights. We've never had any problems.

  • Stayed: May 2011, travelled with family
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Thank BeReady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 4, 2011

We showed up at 10pm after a 10 hour drive. There was a sign on the front door that said no public restrooms, which I thought was odd. Then even more signs at the front desk-no visitors after 9, no parties,ID required for cash and more. We were tired and had made reservations so we checked in anyway. Then when we stepped off the elevator we could tell there was no AC in the hall-then no AC in the room! We were told the owner wants it off during the day to save money.it was 10pm and it took over an hour for our room to cool! Totally not what I expected for $100 a night! Never ever again!

  • Stayed: August 2011
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1  Thank Mom4boys6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keith P, General Manager at Quality Inn & Suites, responded to this reviewResponded October 19, 2011

Dear Guest
We are sorry that you experienced issues during your stay with us in August. We strive to ensure all our guests are completely satisfied. Please contact me directly at the hotel at 502-955-6272 so we may discuss and hopefully resolve the issues you experienced.
Thank you
Keith Patel
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 19, 2011

My husband & I arrived late (around 1AM) and were greeted by a friendly front desk clerk. When we got to our room, we got ready for bed and in doing so, noticed that there was a leak in the pipes under the sink. Since it was so late, we didn't inform the front desk until check out, but the manager did note the issue and said it would be taken care of. In the morning, breakfast was a bit lacking, but it was a fairly typical continental breakfast. The hotel had a few restaurants nearby, so we actually ended up eating a late brunch there instead. Overall, we'd stay here again. The location was convenient to the highway and the room was very quiet.

  • Stayed: June 2011, travelled as a couple
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1  Thank langar612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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