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“Confused”

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Econo Lodge Inn & Suites I-65
Ranked #3 of 4 Hotels in Brooks
Grand Rapids, Michigan
Level 6 Contributor
190 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
“Confused”
Reviewed 9 April 2012

I stopped here on my trip to Gatlinburg. I was given a room and the key would not work I tried 3 time and on the 3rd time a person from the room opened the door. I explained I was just given this room and showed him the key with the room number. Apologized and went to the office. The girl behind the desk seemed to be confused and not know how to run the computer. She got me a room. It was on the North end of the building. I could hear the traffic from the highway. The breakfast was cont in the AM. Nice enough. It looked like somebody should get trained or retrained in the office procedures. The room was a little shabby with the kick board was not attached to the wall. Room and bath was clean.

Room Tip: If you want ecno lodges go to the next exit.
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  • Stayed March 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hrcalso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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27 reviews from our community

Traveller rating
    4
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    5
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    9
See reviews for
7
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5
6
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Xenia, Ohio
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 July 2011

My family stayed at this Econo Lodge in 3 separate rooms. Room 104 had bed bugs! Yuck! I hope my family members did not take bed bugs home to their house. The room my son and I stayed in had a filthy toilet-the front had "something" on it as if the toilet had overflowed and feces had run out, but only the top rim had been cleaned. The carpet was dirty and things needed to be dusted. The lights were dim and one light bulb didn't even work. We went swimming in the pool, but probably shouldn't have. There was mold or something growing on the pool steps/floor and the water was not clear as it should have been. It was a really dirty pool. The pictures online of this hotel are completely different to what the place actually looks like. The pictures on their website show a green roof, but it's actually red. The rooms look great online, but in reality are awful.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank rkh79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Brooks hotels

jhth1234
Level 4 Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 May 2011

I travel 30-40 days a year. In the past I always stayed in a Marriott branded hotels. Recently I have started Choice Hotels because of a good experience in Cocoa Beach Fl. Last month I made a reservation to stay at the Econo Lodge and Suites in Brooks KY. This week the area I live in was hit with a outbreak of tornadoes and natural disasters, no electricity, etc. I have tried to cancel my reservation, which I feel is understandable but the hotel is uncooperative. This is going to cost me $244.85 in a time that we need every penny we can get. I would have hoped this issue would have been addressed and the charge could have been waivered. I now feel that my business is unwelcome and will find other places to stay while I travel for business.

Stayed May 2011
Helpful?
2 Thank jhth1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northern New York
Level 5 Contributor
60 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 27 November 2009

Ok if you need a room for just one night. It was in need of repairs. Lights hanging out of the porch ceilings. I would stay again if I had too but not more than one night for a bed and shower.

  • Stayed August 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sparky6654
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saginaw, Michigan
Level 4 Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 4 November 2009

If you need just a place to sleep and nothing else this is your place! The breakfast had somewhat stale doughnuts and some bread to toast, warm orange juice, and coffee that you had to pump on like 35 times to get a cup of coffee "was told a new pump was ordered"?

  • Stayed November 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank qcdriver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level 5 Contributor
71 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 16 October 2004

the rooms were neat, tidy, and clean, has a nice pool, and the express breakfast is a great idea. Room rates are reasonable. 20 minutes to downtown Louisville by freeway. I stayed here in June 2004.....I would stay here again.

  • Stayed June 2004, travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Canadian Steve-O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Econo Lodge Inn & Suites I-65

Property: Econo Lodge Inn & Suites I-65
Address: 1901 East Blue Lick Road, I-65 at Exit 121, Brooks, KY 40109 (Formerly Econo Lodge & Suites Brooks)
Phone Number:
Region: United States > Kentucky > Brooks
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Brooks
Price Range (Based on Average Rates): $
Hotel Class:2 star — Econo Lodge Inn & Suites I-65 2*
Number of rooms: 50
Reservation Options:
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Also Known As:
Econo Lodge Brooks
Brooks Econo Lodge

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