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“Great Service” 5 of 5 bubbles
Review of Courtyard Cincinnati Airport

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Courtyard Cincinnati Airport
Ranked #3 of 9 Hotels in Erlanger
Hebron, Kentucky, United States
1 review
“Great Service”
5 of 5 bubbles Reviewed 24 April 2012

Property has recently been renovated. Very inviting with a fresh look. Bistro has excellent food. The front desk staff made you feel like you were at home. I highly recommend this location.

Room Tip: Higher floor rooms seem to be more quiet
See more room tips
  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Danete P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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137 reviews from our community

Traveller rating
    35
    58
    26
    15
    3
See reviews for
39
21
8
51
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 11 April 2012 via mobile

No coffee while we have our meeting really stinks. Walk into my room and I'm overcome with a smell I was not expecting. Very disappointing for a courtyard. Yet it seems like the courtyard is becoming more like a motel 6 more often. I'm sure if there are better choices near by.

Stayed April 2012
Helpful?
Thank Makeoneup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Afton, Minnesota
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 31 March 2012

I've stayed in worse hotels, but this is rated as three star and so was surprised to find that

I was asked to sign a document stating you won't have loud parties in your room, or have more than 4 people in the room, or they can evict you without warning. (What? Why would you expect this would happen here? Makes me wonder and is insulting).

They recently "upgraded" the dining so the free complimentary breakfast is now replaced with a nice expensive Bistro. Oh... and when I went to the Bistro, I waited at the counter over five minutes with no one there; had to ask the front desk to find someone so I could order a coffee/scone.

Entire downstairs was kind of unavailable at night due to carpet being installed.... no one mentioned anything.

The hotel is clean, the staff is friendly. It just was a disappointment for a Courtyard by Marriott. Seemed like it doesn't really fit in with the rest of the chain. I was happy to find they have high speed internet (and hence you get this review while it's fresh on my mind!)

  • Stayed March 2012, travelled solo
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Alice B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lexington, Kentucky
Level Contributor
92 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
5 of 5 bubbles Reviewed 7 February 2012

This property has recently been renovated and is a very good choice if you are flying out of the Cincinnati/Northern KY airport. The redo gives the lobby a very modern/fresh look. Breakfast was excellent. We had the stay and park package, and both the shuttle to the airport and the return were prompt and the drivers courteous. I could definitely stay here again prior to a morning flight.

  • Stayed February 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SugarCreek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mount Sterling, Kentucky
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 1 January 2012

We worried a little when we read reviews about construction as this hotel, but it was never a problem for us. The front desk staff helped us with two very specific requests and she was very helpful. We did not have any noise problems, but the hotel was pretty empty while we were there. This courtyard is by far nicer than the Florence Courtyard which I would not recommend.

Room Tip: The fourth floor was quiet
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  • Stayed December 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank dand78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Louis, Missouri
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 18 November 2011

We stayed only one night in order to attend a football game in Cincinnati in November 2011. The property was everything I expected it to be. It was clean, updated, and comfortable. It is slightly isolated and has a feeling of safety because of that, but it is very close to the airport and a shopping mall and strip centers with nice restaurant offerings. The staff was very friendly. There was a family with four small children staying there and they ended up in the room right next to us. I know because I could hear them yelling and screaming as I walked down the hall to my room. I rolled my eyes at my wife as we entered the room, but as soon as I closed the door I could no longer hear them. It was amazing and quite a relief! The room had a sliding glass door to a balcony and while it was quite soundproof from the ankle biters next door, anyone opening the slider on any of the surrounding rooms created a rumble that could easily disturb your sleep.

I slept on the pull-out bed (no worries, we are happily married!) and was shocked to find that the mattress was firm enough for a comfortable night's sleep. Another pleasant surprise!

The breakfast buffet offered two levels of service. Continental breakfast was $6.99 and a full breakfast was $8.99. We all ordered the full breakfast and it was quite good. I ordered an "everything" omelet and it was delicious. Trust me on this, it was excellent.

Check in and check out was simple and quick. I didn't use the pool, hot tub, or excercise room or any other features. Travel to Downtown Cincinnati was a quick 15 minutes down the highway.

Room Tip: The balcony is nice and has seating, but if you don't care about that, ask for a room that does...
See more room tips
  • Stayed November 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kourdaddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
71 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed 15 November 2011

I was slightly jaded to the fact I stayed at an amazing Courtyard just the week before up in Marlborough, MA. Once I re-adjusted my expectations, I can tell you this is a standard Courtyard that meets standard Courtyard expectations.

*Rooms are normal size with comfortable beds. Depending on the room you get, your bathroom will either be right on the other side of your headboard or down a long-ish hall by the door. Not a big deal (I couldn't hear the water in the boathroom or anything)...the perception of the long walk from the door to the bedroom area was confusing until I saw the layout of the bathroom.

*Free wireless internet with standard speeds.

*Gym was lacking. Limited free weights with a single bench.

*Breakfast was amazing. They don't serve meals after breakfast but only 1 exit up the highway are some great places to eat.

*Only 1 exit from the airport. Gas station was very close (just across the bridge) so from checkout to gas to rental car was only about 15 minutes (5 of that spent pumping gas!)

All in all, solid place to stay if you have a couple days in the area.

  • Stayed November 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jeff_In_Dallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Cincinnati Airport

Property: Courtyard Cincinnati Airport
Address: 3990 Olympic Blvd, Erlanger, KY 41018-1099
Region: United States > Kentucky > Erlanger
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 9 Hotels in Erlanger
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Cincinnati Airport 3*
Number of rooms: 120
Official Description (provided by the hotel):
**NEWLY UPGRADED! Beautiful and refreshing...new lobby and bistro added. Its a New Stay! For outstanding comfort and service look to the Courtyard by Marriott Cincinnati Airport- located just 2 miles from the Cincinnati/ Northern Kentucky Airport (CVG) and 10 miles from downtown Cincinnati. Our Erlanger hotel is within minutes of major corporations including Toyota, DHL, P&G and Kroger, as well as two conference/ banquet centers- the NKU METS Center and Receptions Banquet Facility. Perfect for the business or leisure traveler, our hotel offers rooms with either a king size bed with sleeper sofa or two double beds and spacious ergonomic work areas. All guests enjoy free wireless internet, relaxing in our indoor pool and breakfast/dinner is available at the Courtyard Bistro, we have Starbucks in the lobby for your convenience. Plan your next meeting in our 780 square foot conference room or executive boardroom- our on-site catering makes planning a breeze. Also perfect for families our central location and packages to area attractions including the Creation Museum and Newport Aquarium put you in the middle of the action. ... more   less 
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Also Known As:
Courtyard By Marriott Cincinnati Airport Hotel Erlanger
Courtyard Erlanger
Erlanger Courtyard
Erlanger Marriott

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