Stayed in rooms 115 and 215 on Saturday 08/26/2017.... Had reservations for one King room with Jac and one with out. Called there to make sure I could change the smoking room to non smoking with the Jacuzzi ... Brenda from the Inn said she would switch it for me..... Got to the Hotel and you must remember that I think Baymont is one of Wyndhams netter Hotels.... Not in this case.... Went to check in and Linty told me there were no Jacuzzi rooms for me, I explained I made a reservation for it and she told me that only smoking rooms, I explained that Brenda said she would change it for me she basically called me a liar..... No time for that was embarrassed at the check out counter had another reservation I used 15,000 points for they would not honor it and made me pay for both rooms... Why have a point system if you won't honor them.... She tried to tell me she meaning the Motel des not get the reservation .... Really, The room smelled musky the reception on the tv was horrible.. This side of the Motel seemed to be under construction.... There were outlets with no covers on them what a joke for a Wyndhams connected Hotel.... You should be ashamed of yourselves... As you can see there are many reasons to just by pass this Motel, Motel 6 would have been better....
- Official Description (provided by the hotel):
- Our property is exterior 49 room property. It has just been remodeled, we have free breakfast and wifi, fitness room and outdoor seasonable pool. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Franklin
- Franklin Best Western