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“Eh...it served it's purpose.”
Review of Comfort Suites

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Comfort Suites
Ranked #3 of 6 Hotels in Newport
Trenton, Ohio
Level Contributor
94 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
“Eh...it served it's purpose.”
Reviewed 6 February 2012

My husband and I took a weekend getaway to Newport and stayed at this hotel. This was our second time staying at this hotel, the last one about 2 1/2 years ago for a Bengals game. Looks like they have recently renovated the public areas (lobby and hallways) - it was all new.

The lobby smelled of cigarette smoke, even though there are signs on every door about how the entire hotel is smoke-free. Later learned it was because the gentleman working the front desk took his smoke breaks directly outside the door, and brought the smoke back in with him.

We stayed in a 1-bedroom King Suite, with an in-room whirlpool. The room itself is AMAZING....it's actually two rooms separated by open, double doors - one bedroom with the whirlpool, and a living room with a high-top table and wet bar area.

The bed was comfortable, and we slept great. The river view was fantastic. The whirlpool, however, left something to be desired. It took a while to get it to work - the on button was stuck in, but once we finally got it loose, it kicked on. Either it hadn't been used in a while, or the filters had not been cleaned in a while, because the bubbles had this nasty dirty color to them - I'm telling myself it was dust built up in the jets, because I don't really want to think about what else it could have been. Makes you wonder how often they really clean those things out! Didn't spend much time in it and took a shower immediately after. Kind of a waste of an extra $30 spent for the whirlpool!

Breakfast was a waste of time - the hot items consisted of scrambled eggs and what appeared to be warmed up bacon pieces, not strips. Like chopped up bacon. Looked gross. Also, it's supposed to be until 10am, but half of the items were not stocked at 9:40 when we went down. I heard one of the attendants tell another guest that if she wanted something and didn't see it, she needed to ask because they don't restock that close to closing time so they've got less to clean up.

Not many choices in Newport, so if you're heading down for a night at Newport on the Levee, this is pretty much your only decent option. Think next time we may head in the other direction though and stay in Covington. There are a lot more options there!

Room Tip: Don't bother with the in-room whirlpool...may not have been cleaned in a while!
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  • Stayed February 2012, travelled as a couple
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Helpful?
1 Thank ucas0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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349 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (103)
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English first
Blacksburg, Virginia
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 29 January 2012

This is a pretty nice hotel. We arrived and went to our room only to find that it smelled horrible. However, when we approached the front desk they were very apologetic. They were able to give us an upgraded river view room at no extra charge for our troubles. Good service!
The breakfast is average, waffles, powdered eggs, sausage, cereal, fruit, etc. They have convineient on-site parking, and are close to several restaurants. They also offer free access to the Urban Active Fitness gym that is just across the parking lots, which is a very nice gym. The room was clean and spacious and had microwave and fridge.

  • Stayed January 2012, travelled with family
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Helpful?
Thank youngt2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newport, Kentucky
Level Contributor
105 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 19 November 2011

This was my second stay at this particular Comfort Suites. Newport on the Levee is such a fun place and this hotel is PERFECT for Bengal games. Reds games, and just a fun day on the Levee~the prices are reasonable~the breakfast room overlooking the Ohio River, and the walking distance to points of interest and the ferry to Cincy could not be better.

Room Tip: if you want a river view...ask!
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  • Stayed November 2011, travelled with family
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Helpful?
3 Thank Rosemary K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Carolina
Level Contributor
36 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 16 November 2011

Great bed, large room, I liked the great breakfast with a lovely view, coffee all day, large business center with TV (be alert that some people use it as a lounge). The perfect hotel to stay at when doing anything at NKU - just hop on the freeway and you're there and back. I could, however, hear every weird sound coming from the neighbors. Close to a grocery if you'd like to eat in.

  • Stayed October 2011, travelled on business
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    • Location
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    • Cleanliness
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Helpful?
1 Thank NC1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indianapolis, Indiana
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 November 2011

Stayed at the Comfort Suites during the week to attend a concert at U.S. Bank Arena. Bed was comfortable and room was clean. It was a great location near downtown Cincinnati. Just a short cab ride across the river, however, it was rather difficult to find a cab both coming and going downtown. The Cinci skyline is awesome. I would stay here again.

Room Tip: Ask for a room that overlooks the Cinci Skyline
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  • Stayed November 2011, travelled as a couple
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Helpful?
1 Thank BridgeIndy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belfast
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 10 November 2011

As previous reviews have stated the main plus for this hotel is it's location.You are a 30-40 minute walk from downtown Cincinnati.If you don't fancy a walk the Southbank shuttle stops right outside every 15 mins to take you both there and back again.You are also a 10 minute walk from the Aquarium and Newport on the Levee, a collection of pleasant if surprisingly quiet shops, bars and restaurants.As for the hotel itself, it's slightly faded round the edges, but the rooms are very spacious and clean, the beds comfortable and the staff friendly.
I had no issues, but if you are a light sleeper you would almost certainly be better off to ensure a riverside room as the road goes right past the front.Breakfast was nothing special but wasn't particularly bad either. I'm sure if you splash out you could get something nicer in downtown Cincinnati.That said I have in the past spent considerably more money for considerably less pleasant experiences than I had in this hotel.Would stay here again.

  • Stayed November 2011, travelled solo
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Helpful?
2 Thank STrevor75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, TX
Level Contributor
119 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 8 November 2011

Don't expect more than you should from a Comfort Suites hotel & you'll be happy as a clam. This is a briskly clean property that's easy to get to & about as convenient to both downtown Cincinnati & Kentucky as you could hope for. The breakfast was acceptable, but it's not a real restaurant - just a nice convenience offered with your stay. The rooms were far nicer than I expected. This location is very convenient to some great locations on both sides of the river, without the higher price tag of nearby hotels.

Room Tip: If you want a view, make sure to request a river side room. The view from the other side is not impr...
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  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HstnTrvlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Suites

Property: Comfort Suites
Address: 420 Riverboat Row, Newport, KY 41071-4556
Phone Number:
Region: United States > Kentucky > Newport
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Newport
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Suites 2*
Number of rooms: 124
Reservation Options:
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Also Known As:
Comfort Hotel Newport
Comfort Suites Newport
Newport Comfort Suites

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