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“Horrible experience during a time of death in my family...”

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Microtel Inn & Suites by Wyndham Baton Rouge I-10
Ranked #60 of 77 Hotels in Baton Rouge
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Horrible experience during a time of death in my family...”
Reviewed 23 September 2011

I flew in from Atlanta due to a death in ky family. arrived on Thursday and moved into a room on first floor. complained about it being nasty with torn carpet and stains on walls as well as noise from ac unit. was moved to another room that had pubic hair on pillow case and comforter and bodily fluids on bedding as well. housekeeping changed everything except comforter. Spoke to property manager Melissa Stafford and she was very rude and unaccomodating and stated that she felt I was being too picky and should probably checkout. I told her I would and didn't expect to be charged for the one night stay to which shred stated was fine.5 mins later I was checking out and was still charged!!! I would advise against anyone considering patronizing this establishment.

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kimen1818
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtney R, Front Desk at Microtel Inn & Suites by Wyndham Baton Rouge I-10, responded to this review, 20 November 2016
Hello,

Thank you for your review!

Thank you,
Courtney R.
Front Desk
Report response as inappropriate
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431 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Norwegian first
  • Any
English first
Biloxi, Mississippi
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 August 2011

The male at the desk was courteous. The bed and carpet was clean. The bathroom had oil in various places. We were told that was due to recent painting. Don't expect any shampoo/lotion/mouthwash-and we had to ask for decaf coffee for the room coffee maker. The room was small but fair for the price. Did not go to the pool, it was small but it was clean. While lifting the phone up to place an outside food order, a small dead roach fell out from the inside of the phone. We did not see any other bugs though. We slept great and the bed was comfortable. The breakfast has ALOT to be desired, although the attendant was nice. I would go to the local restaurant if I wanted a good breakfast.....we recently stayed at the microtel in Alabama, and it had free fountain drinks and popcorn. The room also had a small microwave and fridge. I would say if you just want a room for the night, it would be ok for the pricte. But more than that.....NO. Oh, and I think it's kinda rude to put notices that the towels/washclothes are counted so if you take them you will be charged.

  • Stayed August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank iteach25ks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtney R, Front Desk at Microtel Inn & Suites by Wyndham Baton Rouge I-10, responded to this review, 20 November 2016
Hello,

Thank you for your review!

Thank you,
Courtney R.
Front Desk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level 4 Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 July 2011

Despite the breakfast being served starting at 07:00 (??!!) and the swimming pool being itty-bitty, it was a decent hotel. There are barbecues out back if you wish to grill dinner (nice and clean too!) and the front desk folks are great. Lots of places to shop and eat. I'll return.

Room Tip: We prefer the 1st floor for simplicity sake!
See more room tips
  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Michaela04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtney R, Front Desk at Microtel Inn & Suites by Wyndham Baton Rouge I-10, responded to this review, 20 November 2016
Hello,

Thank you for your review!

Thank you,
Courtney R.
Front Desk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mazarron, Spain
Level 3 Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 1 May 2011

Stayed here for one night during a long road trip. Our first room was a bit small for all our luggage, had a word with a lovely housekeeping supervisor who happened to be passing by. She at once rang the front desk and arranged for us to move to a larger room on the same floor. Bed was very comfortable, with wonderful pillows - so comfy that we overslept and missed breakfast, so can't comment on that! Would definitely stay again, lovely people.

  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank vivvy54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtney R, Front Desk at Microtel Inn & Suites by Wyndham Baton Rouge I-10, responded to this review, 20 November 2016
Hello,

Thank you for your review!

Thank you,
Courtney R.
Front Desk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Hope, Pennsylvania
Level 4 Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 31 March 2011

I booked the hotel for two nights, and for such a low price, my expectations weren't too high. I was impressed all-around. The room was spotless and comfortable. The location of the hotel was great - right off the I-10 and only a short drive into downtown Baton Rouge. I even lucked out and got a room with a window, the view overlooked the outdoor pool. My stay couldn't have been better.

I only gave them three stars on Service because I asked for an extra blanket, and the receptionist said they didn't have any clean ones available. Oh well. I turned down my AC a notch and was fine.

They did not provide shampoo so make sure to pack your own.

  • Stayed March 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank lkern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtney R, Front Desk at Microtel Inn & Suites by Wyndham Baton Rouge I-10, responded to this review, 20 November 2016
Hello,

Thank you for your review!

Thank you,
Courtney R.
Front Desk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level 3 Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 15 March 2011

Decent and Average Hotel...

Great Value at $40/night. I was in town for work for 3 days and stayed here. It is close to restaurants, stores, and easy access to I-10.

Rooms were clean for the most part... on the small side, but it was just used for sleeping.

Staff was ok... nothing great... but again, can't complain at $40/ night

I will return here when I am in town on business.

  • Stayed March 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank marknbham23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtney R, Front Desk at Microtel Inn & Suites by Wyndham Baton Rouge I-10, responded to this review, 20 November 2016
Hello,

Thank you for your review!

Thank you,
Courtney R.
Front Desk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lansing, Michigan
Level 6 Contributor
123 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 11 March 2011

I have stayed at this hotel for years on my business trips to Louisiana. It is consistently quiet and comfortable, though rooms are small. The back side of the hotel adjoins the Advocate headquarters building, with a landscaped lake and fountains. You get the benefit of that without having to pay for it. There is a covered outdoor eating area right by the lake, with a gas barbeque grill and lights to plug in after dark. Coffee is consistently excellent. There is a shopping center with WalMart right across the interstate. The only negative in my last stay was dirty stair wells. Not a fancy hotel, but a great value.

  • Stayed February 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Guest080
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtney R, Front Desk at Microtel Inn & Suites by Wyndham Baton Rouge I-10, responded to this review, 20 November 2016
Hello,

Thank you for your review!

Thank you,
Courtney R.
Front Desk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Microtel Inn & Suites by Wyndham Baton Rouge I-10

Property: Microtel Inn & Suites by Wyndham Baton Rouge I-10
Address: 10645 Reiger Rd, I-10 Siegen, Baton Rouge, LA 70809-4518
Phone Number:
Region: United States > Louisiana > Baton Rouge
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #60 of 77 Hotels in Baton Rouge
Price Range (Based on Average Rates): $
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Baton Rouge I-10 2*
Number of rooms: 80
Reservation Options:
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Also Known As:
Microtel Inn And Suites Baton Rouge i-10
Microtel Inn & Suites Baton Rouge i-10 Hotel Baton Rouge
Microtel Baton Rouge
Baton Rouge Microtel

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