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All reviewsfarm staythe national park tourrice paddiescold beerparadise cavedark cavethe pubphong nhalive musicdong hoiupstairs roomduckoff the beaten trackhighlight of our tripwatch the sunsetwater buffalorural setting
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Reviewed March 28, 2018 via mobile

We came for drinks, the selection of imported ciders was a pleasant change. The wait staff were very friendly and the toilet was beautiful. Also the staff who went into the toilets to clean were lovely with hellos and smiles.
A sign to park motorbikes might be good instead of a guy shouting “YOU PARK HERE” when we mistakenly parked in front of the seating area outside.
I also found it very annoying having to pay for each drink, why can’t we set up a tab like everywhere else? A few others around us were asking the same question.
Would have been 4* otherwise.

Stayed: March 2018, travelled as a couple
1  Thank Hannah L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PNFarmstay, Manager of security guards and sunset drinks at Phong Nha Farmstay, responded to this reviewResponded March 28, 2018

Our Security Guard should be more polite when non staying guests come out to watch the sunset. He gets a bit frustrated at some peoples ability to park in the most random places. Sorry for that. We have again told him the importance of being more polite. He has again, said he will try.

About the drinks being paid for as you order and us not running on a TAB system, Sunset can get fairly busy in the beer garden overlooking the rice paddies at the Phong Nha Farmstay. For this reason, guests not staying with us at the Phong Aha Farmstay are asked to pay as they order. We have found this leads to less mistakes and misunderstandings with non staying guests at "pay the TAB" time.

The sunsets at the Farmstay are spectacular and a lot of people staying in Phong Nha Village ride bicycles out to watch the sunset, often after a rewarding day, exploring the Bong Lai Valley. The Phong Nha Farmstay provides transport back to town after sunset and repatriates the bicycles to the non staying guests hostels and guesthouses in Phong Nha Village the next day.
Just as well our toilet cleaners were found to be lovely with hellos and smiles, or we may have ended up with a 2*
We will take your points on board in an attempt to improve our products and services.
The team at the Phong Aha Farmstay

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 23, 2018 via mobile

The staff is world class, wonderfully accommodating, and gracious. The room was very comfortable and clean, the food and service were excellent. But what made our experience special was the recommended experiences and help with arrangements. If Guillaume suggests it, do it!! I traveled in a group with 5 others, and we had an amazing time trekking through the jungle, exploring Paradise cave, the botanical gardens, and the duck farm. I look forward to returning here someday!!

Stayed: March 2018, travelled with friends
Thank TeeTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PNFarmstay, Public Relations Manager at Phong Nha Farmstay, responded to this reviewResponded March 28, 2018

Thanks for taking the time to review your time at the Farmstay. New pride ourselves on getting the correct information to our guests both prior to their arrival and during their stay. We are really glad you appreciated this.
We look forward to seeing you again,
The team at the Phong Nha Farmstay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 21, 2018 via mobile

Phong nha farmstay is beautiful and clean and perfectly accommodating. However, the food is pretty bad and overpriced. It didn’t seem like there was another place around that direct area to get a bite so you’re stuck eating crappy food and paying too much for it.

Rooms are very clean and the shower is very nice. The manager of the hotel is reliable and helpful but the wait staff is a little strange.

I appreciated the attempt for a charming space but something was just a little off.

If you’re there, take their dog Lucy for a walk! She loves it!!!

Stayed: March 2018, travelled as a couple
Thank Smush37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PNFarmstay, Public Relations Manager at Phong Nha Farmstay, responded to this reviewResponded March 28, 2018

We are disappointed you found the food at the Farmstay not to your liking in taste or price. We are proud of the positive feedback that our kitchen does get on this site and feel that while we do everything in our power to provide the best food possible, some guests are very difficult to impress.
We do provide free transport for customers like yourself to get to town for dinner daily. We are surprised you didn't take advantage of this rather than feel "stuck eating crappy food and paying too much for it."

We are surprised you found our staff a little strange. Two things that are repeatedly praised in reviews on this site are our "excellent food" and our "friendly, helpful staff".

We are disappointed you found your stay with us less enjoyable than it should have been.
However, we are at a loss on what we could do to improve it. At no time did we say we are a 5* establishment. In fact, we have operated proudly for >7 years with a NO* accreditation from the Vietnamese Government.
If you are looking for 5* accommodation, try the Victory Road Villas in Phong Nha Village on your next trip to the area.

The team at Phong Nha Farmstay

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Reviewed March 11, 2018

The staff were all so friendly and helpful, and pointed us in the right direction of getting the most out of our visit to this amazing national park. We lived our visit here. We borrowed bicycles for free from reception and cycled a fiat beautiful route to the town if phong nha where we jumped on a boat with Others to explore the amazing phong nha cave. Day 2 we went on motor bike taxis to paradise cave and along parts of the Ho Chi Minh trail, both brilliant days and organised by the farmstay. We spent our evenings sat cosy around their open fire, great comfortable rooms, food was fabulous, we were very happyin every way with our stay here.

Stayed: February 2018
1  Thank suffolk_sue2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PNFarmstay, Public Relations Manager at Phong Nha Farmstay, responded to this reviewResponded March 28, 2018

Thanks for taking the time to write your review.

Thankfully, with the weather getting warmer, we will not have to sit around the cosy log fire much longer at night time. As Spring gets under way the swimming pool and beer garden overlooking the rice paddies are more important assets to the Farmstay than the fireplaces.

It makes us proud that you found the food "fabulous" as the kitchen staff are always working hard to improve and bring new products to their extensive abilities. It's great to see their hard work mentioned in your review.

The team at the Farmstay.

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Reviewed March 9, 2018 via mobile

Can't speak highly enough about this wonderful farmstay. Awesome friendly staff, great info about self guided tours (bikes available for free) plus fantastic cave and conservation tours. Chilled out atmosphere, live music, pool, great food. Wonderful place for a family (we bought teenagers but would suit all ages). Staff are great at helping sort transfers and onwards travel. We thought our holiday was fab already but the Farmstay has topped everything.

Stayed: March 2018, travelled with family
1  Thank KarryD5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PNFarmstay, Public Relations Manager at Phong Nha Farmstay, responded to this reviewResponded March 28, 2018

Wow, what a great review. Thanks for taking the time too write it. Your appreciation of the whole teams efforts is inspirational.
The team at the Farmstay.

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