We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“nice basic hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
SpringHill Suites by Marriott Lake Charles
Ranked #7 of 34 Hotels in Lake Charles
Certificate of Excellence
Atlanta
Level Contributor
94 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“nice basic hotel”
3 of 5 bubbles Reviewed 8 January 2012

New, clean hotel. Accomodating, friendly staff. Very nice hot breakfast bar. Convenient to the interstate. Freeway noise was the only negative.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marthae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

259 reviews from our community

Traveller rating
    158
    66
    16
    9
    10
See reviews for
81
44
12
70
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • French first
  • Any
English first
Austin, Texas
Level Contributor
86 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 bubbles Reviewed 4 January 2012

This is a beautiful hotel. It is new and very clean and the prices are reasonable. However, do not stay in odd numbered rooms. They face I-210 and the rooms are very noisy - especially at higher floors. The staff is outstanding and very friendly. Just make sure you get on the right side of the hotel.

Room Tip: Choose even numbered rooms only.
See more room tips
  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Jasper298
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 29 November 2011

We needed to break up our 12 hour drive home from Thanksgiving so I picked this hotel b/c it was #1 on Tripadvisor. I also read online that Marriott brands should have portable cribs. The hotel seems very new. It's right by I-10 interstate, but we stayed on the opposite side and it was very quiet. The hotel is right near a nice shopping center (we got take-out from Jo-Jo Chinese Bistro that was yummy). The crib was in our room upon arrival. We were told that it came with sheets but there were none. We asked and were told to use the sheets in the closet that go with the pull-out sofa. That was fine and worked well. The room was not huge but comfortable. The bath set-up is kind of modern with toilet and shower in separate little rooms. Shower/sink and toliet/sink room both has sliding rooms. So there are two sinks in the room. Shower is stand-up only. There is no tub. It was spacious though. Breakfast was average. Muffins and coffee were good. There is a little "marketplace" by front desk - like little vending area. I mainly noticed that they had Ben & Jerry's and Haagen Daas ice cream. Didn't see the prices.

Only bad really is that we asked for extra shampoo/conditioner and were given baby shampoo. When we asked for adult items, we were told that this is all they have. Also, we had to get our room keycards redone. Random guest opened door to our room. I guess they gave him our room by mistake. But it was quickly fixed.

Room Tip: Even numbered rooms do not face the interstate.
See more room tips
  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, TX
Level Contributor
335 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 258 helpful votes
5 of 5 bubbles Reviewed 27 November 2011

I stayed here with my girlfriend and 4 kids over the Thanksgiving holiday visiting family. The rooms are very nice, with a hipsterish look and feel. The partion between the rooms is really a set of sliding glass panels. The bathroom is divided into two rooms, a WC and a shower room. I liked this but my girlfriend didn't. There was no bathtub, just a shower. Bedsheets, pillows, and comforter were real comfortable.

The indoor pool is heated just right and the hot tub is the hottest hot tub I've ever been in. This was a welcome change from most lukewarm hot tubs.

The breakfast buffet was simply wonderful. Eggs, sausage, pastries, cereal, oatmeal, grits, and a do it yourself waffle iron. Coffee was high quality as well.

The whole property is brand new and very close to the casino, Prien Lake Mall, and I-210.

My son got lost at this hotel and the staff were on it quick. He was found within 5 minutes (wandered into the hotel elevator accidentally). Every request I had to the front desk was granted (i.e. the boys wanted to watch cartoons while my gf and I were finishing up breakfast).

You can certainly do a whole lot worse, but I really don't think you can do any better.

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank crazyAustin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louisiana
Level Contributor
127 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 bubbles Reviewed 15 November 2011

Great location. Request a room on front side of hotel (even numbered rooms) as the back side faces the interstate which creates alot of traffic noise. Friendly staff. Basic breakfast selections, waffles, cereal, scrambled eggs, etc. Rooms are somewhat smaller than what you usually have for a suite, however, the rooms are nice and very clean.

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank letsgosomewhere99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niwot, Colorado
Level Contributor
370 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 240 helpful votes
3 of 5 bubbles Reviewed 13 November 2011

To be clear, I would give this property 3 1/2 stars, if I could. It is good, but not quite very good. The facility is new and the staff is friendly. The rooms are functional,clean and the beds comfortable. There are some rough edges:
1. My reservation was not in order. I booked two rooms one of which was to be an accessible room. We were assigned two non-accessible rooms. In all fairness, I booked the rooms on line and I could have made the mistake during booking.
2. The desk clerk reassigned us to an accessible room, which upon entering the room turned out to be a regular room.
3. We changed rooms again and finally moved into an accessible room. After two nights, the morning of the third day at the Hotel, someone opened the room door and came in. It turned out that they had assigned the room to a new guest a day prior to our check-out date. Upon further investigation, the clerk that checked us in upon arrival, who had reassigned the room, did not change the room in the computer and it showed us still in the original room. The front desk clerk on duty during the morning of the third day, who had assigned a new guest to our room then called the 82 year old disabled person in the room and told him, he was not supposed to be in that room, he should be in the original non-accessible room. It all got sorted out in the end, but it indicates some more training of the staff may be required.
4. We arrived back at the Hotel around 6 pm one evening and found the door propped open with the security latch. There was no housekeeping cart outside of our room, but when we entered the housekeeper emerged and said she had to check the towels. This was kind of odd, but nothing was missing.

In summary, the Hotel was adequate and the sleep quality was good. The location is convenient to the many chemical plants, refineries, local businesses and also the large casino. It is a good choice for personal and corporate business. We will at least give it another try when back in Lake Charles.

Room Tip: The higher floors are more quiet. There are busy roads both in the front of the Hotel and the back...
See more room tips
  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Daniel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooklyn
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 12 November 2011

This brand new location was great in every way. The room was perfectly designed and immaculately clean. The bedding was so luxurious and comfortable, the continental breakfast was totally fine...all in all a great stop. The front desk staff was extra awesome.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BrooklynTaormina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Lake Charles hotels
0.5 km away
Wingate by Wyndham Lake Charles Casino Area
2.1 km away
Golden Nugget Hotel
Golden Nugget Hotel
#1 of 34 in Lake Charles
4.5 of 5 bubbles 1,225 reviews
0.3 km away
Hampton Inn Lake Charles
Hampton Inn Lake Charles
#3 of 34 in Lake Charles
4.5 of 5 bubbles 314 reviews
Show Prices
Show Prices
Show Prices
3.9 km away
BEST WESTERN PLUS Prien Lake Inn & Suites
1.8 km away
Courtyard Lake Charles
Courtyard Lake Charles
#15 of 34 in Lake Charles
4.0 of 5 bubbles 25 reviews
0.0 km away
Residence Inn Lake Charles
Residence Inn Lake Charles
#5 of 34 in Lake Charles
4.5 of 5 bubbles 46 reviews
Show Prices
Show Prices
Show Prices

Been to SpringHill Suites by Marriott Lake Charles? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about SpringHill Suites by Marriott Lake Charles

Property: SpringHill Suites by Marriott Lake Charles
Address: 1551 West Prien Lake Road, Lake Charles, LA 70601
Region: United States > Louisiana > Lake Charles
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Lake Charles
#2 Romantic Hotel in Lake Charles
#2 Family Hotel in Lake Charles
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites by Marriott Lake Charles 3*
Number of rooms: 108
Official Description (provided by the hotel):
At SpringHill Suites by Marriott Lake Charles, guests stay in accommodations that are anything but ordinary. Our Lake Charles hotel's suites and public areas are made to offer comfort for business and leisure travelers, especially travelers on extended stays. But, our hotel is also stylish and it is full of color and helpful amenities. Stay with us at SpringHill Suites by Marriott Lake Charles and take advantage of modern accommodations (all suites!) filled with many thoughtful amenities, all without an extra cost! Enjoy a spacious guest suite with a plush bed, pull-out sofa, flat-panel TV, and kitchenette. Also, relax knowing we have a refreshing indoor pool and heated whirlpool to unwind in, a free daily breakfast to fuel you up, and a chic Lobby bar offering cocktails until 10 p.m. Plus, you get a superb location when you stay with us, near casinos and right off the I-210. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Priceline, Expedia, Hotels.com, Travelocity.ca, TripOnline SA, Evoline ltd and HotelQuickly so you can book your SpringHill Suites by Marriott Lake Charles reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Springhill Suites Lake Charles Hotel Lake Charles

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing