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Traveller rating
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All reviews new orleans french quarter parking garage great stay causeway blvd shuttle service room was clean acme oyster house staff was friendly would stay here again convenient location front desk staff free breakfast mardi gras downtown mall interstate
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3 - 8 of 732 reviews
Reviewed April 7, 2021

We were not happy or unhappy with it, the overall stay was a place for us to lay our heads, we were there because my son was in a wreck with his Father & family. We did not rest well, regardless. It was not super dirty like it was not cleaned, but little things were missed here & there. It took several hours for the A/C to get to a comfortable temperature, & there was several people coming and going at 4am slamming doors. It served the purpose for the night. The customer service was good though.

Date of stay: April 2021
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Review collected in partnership with Hampton
Thank jkjadj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 22, 2020

This is not a new Hampton Inn but a refurbished/branded Hampton Inn. The interior had been refurbished but was lacking maintenance. Black carpet tiles looked vacuumed but need to be shampooed. Our room (213) needed to have repair done to to the strip at the bottom of the shower door. Reset and caulked as water ran all over the bath floor. Smoke detector needed repair. The convenient adjacent parking garage was dark and needs additional security lighting.

Convenient location and accommodating staff. Grab and Go breakfast was nice during these COVID times.

Date of stay: December 2020
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2  Thank James D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 8, 2020

There was 2 inches or so of water in the tub when I checked in. It slowly drained over the night, but would back up from the main drain line throughout the night. The next morning it would be full of hair and debris from the main drain line. I cleaned it, but when I showered the water didn’t drain again. It was clear the water had backed up in the top for an extended period of time because it left a water line impression in the tub. Not at all what you would expect from a Hampton Inn.

Room tip: I would stay at another Hampton Inn in New Orleans
Date of stay: March 2020
    • Location
    • Rooms
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Review collected in partnership with Hampton
Thank O1628EUalexb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamptoninnmetairie, General Manager at Hampton Inn Metairie, responded to this reviewResponded March 9, 2020

We deeply regret you did not find value in our hotel, and sincerely apologize for the issues encountered during your stay. Housekeeping and Engineering management have been notified of your concerns to address with their teams immediately. Should you choose to give us a second chance, you'll find we truly take guest feedback to heart and utilize the information to improve. We welcome the opportunity to earn a five star review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 28, 2020

Stayed during Mardi Gras, the staff was great. Crystal and Tiffany were very helpful always had great ideas for what to do and see in the area.
It is a 2 block walk to the Metairie Mardi Gras Parades. There area also lots of places to eat, drink, shop or see a movie in walking distance. The room was comfortable, clean and quiet.
Breakfast was great and the staff did a nice job of keeping the breakfast area clean and restocked.
The only downside is the location to get on the highway is a little busy.
They had a shuttle bus to the airport for pickup and drop off.

Date of stay: February 2020
    • Sleep Quality
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1  Thank Jill V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamptoninnmetairie, General Manager at Hampton Inn Metairie, responded to this reviewResponded March 9, 2020

We greatly appreciate you taking the time to acknowledge our perfect location, beautiful property, and wonderful team! Thank you for the kind comments!

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Reviewed February 15, 2020

This hotel is very clean with very friendly staff. The breakfast has something different every day and I’m easily accommodates various food restrictions. It has easy access to
shopping and interstate!

Date of stay: February 2020
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    • Location
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    • Cleanliness
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Review collected in partnership with Hampton
Thank vmcatee1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamptoninnmetairie, General Manager at Hampton Inn Metairie, responded to this reviewResponded March 9, 2020


We greatly appreciate the wonderful review! Thank you for choosing the Hampton Inn Metairie for your stay, please come back and see us soon!

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