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Reviews (611)
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All reviewscindy bishopnew orleansfront deskbank parking lotroom was cleanfrench quartercafe du mondeyogurtthe breakfast areasmoking roomhot breakfastwould recommend this hotel to anyonehard boiled eggseasy accesshousekeeping staffstaff was very friendly and helpfulnola area
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3 - 8 of 611 reviews
Reviewed May 31, 2018 via mobile

Upon finding out our A.C. was not working and could not be fixed until the following day I began looking for an inexpensive but nice enough hotel to spend the night in. WOW... I would definitely recommend to any out of town guest looking for a budget hotel that is still VERY nice. Newly renovated and checks all the boxes. At 69.00 (with free breakfast) you really can't beat what this place offers. Especially in a city of overpriced hotels!

Stayed: May 2018, travelled with family
Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cindy B, Manager at Sleep Inn & Suites, responded to this reviewResponded June 10, 2018

To Our Valued Guest!
Thank you so much for the AWESOME review of the staff and hotel. We remember you so well. We are so happy that we could make your stay with us so memorable in your time of need.I hope your AC is fixed for you now ,but you know where to come if you have the need for accomadations with us. Hospitality is what we do and our team strives for excellence on a daily basis for you our guest.

Thanks again for staying with our family at the Sleep Inn & Suites of Metairie.
Cindy Bishop
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 28, 2018 via mobile

This is an older hotel that has been renovated. It is about a 20 minute drive into New Orleans. The staff is amazing - helpful and happy. I would give it a 5 star rating on the staff and service alone. The small room and bathroom size bring it down a little. Rooms were clean. Breakfast was kept fresh and well-stocked. Over the busy Memorial Day weekend, the staff made waffles and brought them to the guests. Nice touch! Overall we recommend this hotel.

Stayed: May 2018, travelled as a couple
Thank Lrllsl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cindy B, Manager at Sleep Inn & Suites, responded to this reviewResponded June 10, 2018

To Our Valued Guest,
Thank you so much for the awesome review of our staff and hotel.We love flipping the waffles for you all. It gives us a chance to get to know you all like family .We do want to make our guest feel like they are at their "Home Away From Home". And we love to make every guest stay memorable. We hope to see you again in the near future.

Thanks again for staying with The Sleep Inn & Suites of Metairie

Cindy Bishop
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 28, 2018 via mobile

We booked a 2 night stay to attend a concert in the Super Dome. During the check-in process, the desk staff was pleasant and efficient. Upon entering our room, I tossed the bed covers back to take a rest. I was totally shocked that the sheets had not been changed from a previous customer! I observed bits of popcorn and human hair between the sheets. The rumpled appearance made it obvious the sheets had not been changed. The front desk immediately sent a manager and the head housekeeper to inspect my complaint. They were appalled and took pictures of the evidence. These 2 ladies quickly stripped all the bedding and remade the bed with fresh linens for us. The manager repeatedly apologized for this incident and did not charge us for that night. The management handled the problem courteously and professionally. They assured us that the delinquent housekeeper would be reprimanded accordingly. The remainder of our stay went smoothly.

Stayed: May 2018, travelled with family
Thank vsh54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 23, 2018

My family spent 4 nights at this hotel. The staff was wonderful. their names are...Brandy Sandra,,Torey,,Linda..Adam..Cindy..Cathy..Blair and Mason. They could not do enough for us. Sorry I did not get the names of the housekeeping staff but they did their job with a smile for everyone, Ken and Darlene

  • Stayed: May 2018, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Darlene M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 23, 2018 via mobile

The stay was nice and staff was friendly. The hotel was clean and breakfast wasn’t bad considering it was your typical waffle and cereal setup. My only complaint was that we needed to extend our stay beyond 11 and the staff especially housekeeping wasn’t accommodating. Otherwise is would recommend this hotel and would maybe return. Very friendly staff.

Stayed: April 2018, travelled as a couple
Thank islands28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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