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All reviews new orleans front desk room was clean french quarter the breakfast area yogurt waffle maker housekeeping staff wonderful stay nice breakfast home away from home checking in great customer service free parking lala interstate cruise
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31 - 36 of 684 reviews
Reviewed November 5, 2019 via mobile

Staff at front desk was warm and welcoming. “LaLa” was a joy!!! Room was spacious, clean, and comfortable. Water pressure in shower lacked a bit but the temperature was spot on hot!! Breakfast was standard fare (eggs, waffles, assorted breads, juices, fruit, instant grits & oatmeal). Definite worth the money!!

Date of stay: November 2019
Trip type: Travelled with family
Thank Sskychick777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cindy B, Manager at Sleep Inn & Suites, responded to this reviewResponded November 7, 2019

Thanks so much for the great review. We are so happy we could be apart of your journey. Our 1 goal is to have our guest be apart of our Sleep Inn & Suites family as Lala did. We look forward to seeing you again and Lala will be there to greet you as she was.
Happy Holidays!

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Reviewed November 4, 2019 via mobile

We stayed here for two nights before we got on our cruise. All in all it was a positive experience and I would recommend the hotel. The staff was friendly and the rooms were clean and spacious. It seems to be in a industrial type area so I didn’t see anything that you could walk to as far as restaurants etc. although via car there were several things quite close.

We really only had two complaints. First, the breakfast area is extremely small and cramped and was just generally badly designed. The food and service were good though I’m sure the design of the room is part of the reason they didn’t have a little more variety.

Secondly they need to put a ramp off the curb closer to the front door. When we arrived we did not even see there was a ramp to take the luggage trolley down because it’s far to the right it was actually blocked by one of the cars in the handicap spots.

Date of stay: October 2019
Trip type: Travelled with family
Thank arkansas73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cindy B, Manager at Sleep Inn & Suites, responded to this reviewResponded November 7, 2019

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests as we did for you. It is always a pleasure to receive positive feedback. And we hope that your Holidays are filled with joy as we look forward to seeing you again.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Cindy Bishop
Assistant General Manager
Sleep Inn & Suites
504-887-5337

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Reviewed November 2, 2019 via mobile

La La made sure we had everything we needed for our trip, and Q Jay helped us get a shuttle booked! Both were very nice and upbeat and went out of their way to make sure our stay was the best it could be. HIGHLY RECOMMEND

Date of stay: November 2019
Trip type: Travelled as a couple
Thank Christy Jo T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cindy B, Manager at Sleep Inn & Suites, responded to this reviewResponded November 4, 2019

Mrs. Christy

We are so pleased to know our Staff are so warming and helpful and make you feel like family ! That is our goal as a team to make our guest feel like their in their "HOME AWAY from HOME ".Thanks for doing our survey and we look forward to seeing you again soon.

Greatly appreciated :)

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Reviewed October 27, 2019

I went to the Sleep Inn & Suites 2 times in 2 weeks. Both times I went to New Orleans to visit and I did not have a room. LALA and the gentlemen work over night help me ASAP to get the rest i needed. I travel 5 days a week and really needed the rest. Thanks to Sleep Inn & Suites for having clean rooms both times i visit. I think anybody wound love they stay.

Date of stay: October 2019
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank QButler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cindy B, Manager at Sleep Inn & Suites, responded to this reviewResponded October 29, 2019

Thank you for your kind comments. We will be sure to share with the staff

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Reviewed October 26, 2019

Qjay and LaLa were the best front desk agents!! They provided A1 guest service and they both deserve a raise!!! the hotel was great and all amenities were on point. I will be back and you should go too!!

Date of stay: October 2019
Trip type: Travelled with friends
Thank Carly F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cindy B, Manager at Sleep Inn & Suites, responded to this reviewResponded October 27, 2019

Hi AWESOME !!!!! Kuddos to Q jay & Lelani. I will be sure to share with the team. Thanks for such a awesome score . You are at your "HOME AWAY FROM HOME " with us as always your family and ,we will look forward to seeing you again ! :)
.
Thanks
CBishop
AGM


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