When we get hungry traveling, (and we travel all over the US average of three weeks out of every month) we often choose Longhorn because the food and service is usually consistently good. We walked into this one and one of us immediately said, this may be a "first"....the first bad Longhorn experience. First thing we noticed upon entering was that almost every table within our view was dirty, and the hostess was telling the people ahead of us in line that she would seat them "in five or ten minutes." We were like, "Whaaaa? You're not even busy!" When it came our turn she told us the same thing. Dozens of empty tables, many of them dirty....no where near a full restaurant. While we waited we couldn't help noticing the floor where we stood was very dirty...besides the obvious debris, my shoes were sticking to it. When we got seated we waited several minutes while we watched our server scurrying, trying to tend several people at the bar and not even having time to come take our order. When me mentioned to the hostess that seated us that they must be short handed, she was like "Nah, just got a little behind." Obviously they were short handed, and we would have felt better if she would have just been honest about it. I guess she thought ignoring the problem would make it go away, but we finally left after several minutes because we could tell our little waitress was pretty overwhelmed and didn't have time to come get our order. You might want to try Copeland's instead....that's what we did, and the food and was amazing, the service was good too.
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