We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“True Southern Hospitality!”
Review of Sleep Inn & Suites

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Sleep Inn & Suites
Ranked #2 of 4 Hotels in Pineville
Reviewed 15 February 2012

We reviewed some of the other reviews, and chose to visit the hotel and decide for ourselves if the stories were true. So very glad we did!!! The Manager (Lynn) was the nicest and most knowledgeable "Manager" we have ever met. Not only did she take the time to show us their rooms, but she went out of her way to provide us with other local information. The rooms were very nice, clean and recently redecorated, but what was most impressive, the manager took the time to actually LISTEN .... not just deliver a sales pitch. We will be back to visit family and we will stay at Sleep Inn!

Room Tip: 3rd Floor was quieter. We stayed in a single king room that was very spacious.
See more room tips
  • Stayed: January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank LZReed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (66)
Traveller rating
Traveller type
Time of year
Language

50 - 56 of 66 reviews

Reviewed 27 September 2011

My room was INFESTED with crickets! I killed half a dozen but couldn't reach all of them. When I complained to the manager, she said they always have problems with crickets this time of year. Then she told me, "They aren't harmful and you got a good rate on the room." WHAT?? So that makes it okay?

She also told me that I didn't know the definition of infested and that she was going to email me the definition of infested. And after telling me they always have problems with crickets she said, "Can you prove to me that you didn't bring the crickets in yourself? Did you keep some of them as evidence?" What HORRIBLE customer service!! I did take pictures of the crickets so I do have proof they were there (I posted them on my Google Places review of this hotel)!

The room also smelled bad. The front desk person told me that was because of the exterminating they tried to do and then the manager later told me they never spray or do anything to control the crickets because the smell might harm guests. Hmmm, someone's not telling the truth.

TERRIBLE hotel. If you want to sleep, don't go to Sleep Inn!

Room Tip: Rooms have lots of crickets in them!
See more room tips
  • Stayed: September 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
8  Thank Jeff Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2011

This hotel is hard to get to but seems to be nice. Staff was friendly.

Stayed: September 2011, travelled as a couple
Thank Harriet R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2011

MY aunt passed away on Friday August 26 and we drove up to Pineville, Louisiana for the viewing last night, Sunday, August 28. My husband asked for a later checkout than their posted 11 am checkout time as the funeral is today at 2 p.m. The front desk lady named Lisa called our room today and said they would not allow us to check out at 1 pm as they had 23 people coming into today. I explained my elderly parents and us are here for my mother's sisters funeral today and we needed to stay for a little while longer because the funeral is at 2 p.m. today. Lisa called her manager Lynn Cole to ask if we could then stay until 12 noon so we didn't have to just sit somewhere waiting for the funeral to start at 2 p.m. Lisa called our room and said no they only had 2 maids and they got off at 12 noon today so we had to leave. THANKS for nothing Sleep INN...your bathroom was cruddy...bugs in the bath tub, wall paper is peeling off the walls, and generally not well taken care off to begin with but by your management refusing to allow my almost 81 year old mother and 82 year old father to stay in the room a little while longer and out of the heat, you are the PITS in my book. My mother is a diabetic and so we having been DRIVING
around Pineville passing the time before the funeral begins today. Dad is 82 and Mom is almost 81... I will NEVER EVER STAY HERE AGAIN..sleep Inn I hope your company loses business based upon your treatment of these elderly people jot being accommodated by letting them stay ONE HOUR past your check out time..and letting them stay for q good reason so that they would not have to be out tin this heat waiting to attend a relatives funeral.

  • Stayed: August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
9  Thank AttyVette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2011

We almost didn't stay here due to the other reviews. We actually made reservations at a different place further away from the convention center but canceled after checking this place out in person. You could tell they had recently done some renovations (e.g. piles of old carpet in the back parking lot, new carpet smell in hallways) We checked out a room and it was very nice, clean, and looked recently updated. The carpet smell was only in hallway and I anticipate it will be gone soon. It was not fancy, but I considered it above my expectations for a budget hotel. We would stay again if we have another conference at the convention center.

  • Stayed: July 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank yosilver442
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2010

After driving 7 hrs I was ready for a hot shower the women up front made me aware they have only 1 water heater for the entire hotel and that I could have waited a while and tha water would have heated not to mention they have their hot and cold water pipes reversed so when the water finally heat it has to be on cold

  • Stayed: September 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
7  Thank Hairball67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 March 2010

My extended family & I came to town for a family funeral... We needed 7 rooms during a very busy time! (local festival) and the Sleep Inn was the only property in a 25 mile radius that had all 7 rooms under one roof... The sales manager was helpful over the phone - but the rates were all different when we checked in. The rooms were clean enough -but definitely done on the "cheap" - thin bed linens, cracks in the bath tile, thin bath towels etc... And when we asked for more towels - we were told there was no extras. And my cousins room did not have sheets on the fold out couch for their kids - again they were told there was no extras. The keys repeatedly did not work on the doors.

The one saving grace according to my 9 year old was the indoor pool... Which to my dismay was green...

  • Stayed: March 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
10  Thank aggietraveler91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Pineville
1.1 km away
Country Inn & Suites by Radisson, Pineville, LA
0.9 km away
Holiday Inn Express Pineville - Alexandria Area
10.2 km away
Comfort Suites Alexandria
Comfort Suites Alexandria
#6 of 24 in Alexandria
343 reviews
Show Prices
Show Prices
Show Prices

Been to Sleep Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sleep Inn & Suites

Address: 3411 US Highway 165, Pineville, LA 71360
Region: United States > Louisiana > Pineville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Pineville
Price Range: C$95 - C$147 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sleep Inn & Suites 2.5*
Number of rooms: 68
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Choice Hotels, Priceline, Hotels.com, getaroom.com, TripOnline SA and HotelQuickly so you can book your Sleep Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pineville Sleep Inn
Sleep Inn Pineville

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing