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All reviews valet parking great location sebago brewing company old port brew pub free breakfast within walking distance valet staff fore street restaurants and shops great place to stay per day the breakfast area would definitely stay here again corner room business center water view
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Reviewed August 14, 2018

Was greeted by the valet attendants who were very courteous and helpful.
Mallory was as sweetheart at the front desk when we had checked in and greeted us with a smile and was very outgoing.
Our room was spacious and facing the bay a bit.
We had some situations that we were not happy with, but after a few phone calls, it got rectified.
We could walk to the restaurants and shops which were a plus. We had beautiful weather.
The breakfast buffet was ample and very well stocked.
Upon checking out another situation occurred........and once we returned back home, a phone call was made to the management , when we found that the receipt was sent to our email, when this was a gift for our anniversary.
Mistakes happen, don't get me wrong, but the situations that arose during our stay and after should never have happened.
This is not our first time at a Hampton Hotel, but the first in Portland.

Stayed: July 2018, travelled as a couple
Thank shirleys594
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rori04, Front Office Manager at Hampton Inn Portland Downtown - Waterfront, responded to this reviewResponded August 18, 2018

Thank you shirley594 for your review of your stay with us. I apologize for the billing issue you had. I appreciate you feedback so we can better serve our guests. I hope your anniversary was a joyous. We wish you best in your future travels.
Marla C
FOM
Hampton Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 13, 2018

Staff is amazing and very accommodating!!! Perfect location to water front and downtown! I have stairs at this property twice for more than 2 days and I always have great service. The restaurant in the hotel is amazing! Best lobster Mac and cheese ever!!!

  • Stayed: August 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank crystalrgray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rori04, Front Office Manager at Hampton Inn Portland Downtown - Waterfront, responded to this reviewResponded August 18, 2018

Thank you crystalgray for your review of your stay at the Hampton Inn Portland Downtown. I am so gad you love our location and Sebago Brewing Restaurant. They do have the best Lobtah Mac and Cheese. Thank you so much for your loyalty. We look forward to you staying with us again.
Marla C
FOM
Hampton Inn Portland Downtown Waterfront

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Reviewed August 10, 2018

This hotel was in a great location downtown, right by the water. Has a continental breakfast which was good for what it was. The rooms were nice and kept clean. And my favorite part: they serve delicious cookies every evening.

Stayed: July 2018, travelled with family
Thank cbrogs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rori04, Front Office Manager at Hampton Inn Portland Downtown - Waterfront, responded to this reviewResponded August 11, 2018

Thank you Cbrogs for your review of your recent stay at the Hampton Inn Portland Downtown Waterfront. I am glad you enjoyed your stay and our locations. The cookies are a bug hit with guests and disappear quickly! We hope that if your travels brings you back to Portland, you will stay with us again.
Thank you.
Marla C
Front Office Manager
Hampton Inn Portland Downtown

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Reviewed August 7, 2018 via mobile

Very clean, very quiet, convenient to harbor restaurants and bars and also easy walk to West End. Connects to Sebago on 1st floor for dinner n drinks. Highly recommended. Daily fresh baked cookies disappeared too early and they didn’t bake more...only disappointing thing which kept me from rating higher.

Stayed: August 2018, travelled as a couple
Thank stillwrts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rori04, Front Office Manager at Hampton Inn Portland Downtown - Waterfront, responded to this reviewResponded August 9, 2018

Thank you stillwrts for the review of your stay with us at the Hampton Inn Portland Downtown Waterfront. I am glad you enjoyed your stay and our location in the heart of downtown. Sorry that they cookies were gone early. That is an easy fix for a higher score! I hope your travels will bring you back this way again.
Marla C
Front Office Manager
Hampton Inn Portland Downtown

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Reviewed August 6, 2018 via mobile

Good location for local restaurants. Nice clean rooms, good breakfast, friendly helpful staff and a nice pool if a little small but that’s what to be expected of the type of hotel. Overall a nice stay and if in the area again would stay here. Portland is a very nice town.

Stayed: August 2018, travelled with family
Thank Seanacko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rori04, Front Office Manager at Hampton Inn Portland Downtown - Waterfront, responded to this reviewResponded August 8, 2018

Thank you Seanacko for taking the time to review your stay with us at the Hampton Inn Portland Downtown. I am glad you enjoyed your room, breakfast and pool. Portland is a great food town and good for all ages. We look forward to welcoming you back.
Marla C
FOM
Hampton Inn Portland Downtown

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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