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Reviewed September 3, 2018

I stayed here in Room 2227 during the Labor Day Holiday because everything else was either sold out and came with a steep price.

Pros:
Central location, surrounded by lots of stores, has indoor/outdoor pool, offer free breakfast

Cons:
Not the cleanest hotel (mattress protector had urine on it and balled in a knot beneath another pissy mattress protector, carpet wasn't vacuumed, telephone was disgustingly dirty, bathroom tub wasn't clean, water caps beneath the nightstand and lots and lots of dust and webs in the corner). Basically there cleaning staff only clean to their standards not the hotel, I suppose.
The computer room carpet in the lobby very dirty.
The manager didn't think that he should come see the filth when I called him and when he didn't he didn't offer to discount anything. He sent his staff back in to clean the room and when they did, they only changed the bed sheet, that's it ... they did not clean the room.

I did share my experience with the manager on the morning shift and she did discount my room and apologized immensely.

This could be a really nice hotel if they teach their staff the importance of cleanness!

Date of stay: September 2018
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank angelampowell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 27, 2018 via mobile

Had to walk in last minute and book a room while househunting a couple weeks ago. Friendly n courteous staff, great bartender gave me excellent local insight.
Restaraunt and fre breakfast...overall the Best place I have stayed in the area and we left a Hilton.

Date of stay: August 2018
Trip type: Travelled on business
Thank George S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 27, 2018

Diamond tours made our reservations and for sure they could have chosen better.
This is a 2 star with peeling and chipping walls. It was dirty and dated. They allow dogs as so many places do now so who knows what fleas come!

Date of stay: August 2018
1  Thank pberg22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 19, 2018 via mobile

The room appeared clean. The chain on the door lock kinked up and we couldn't get out of the room. Our son was in the hallway, as we couldn't open the door for him. Thankfully, a staff member walked by, noticed my son, and helped us. We had to use a screwdriver. Thankfully, it wasn't an emergency.

The outdoor pool had dirty water, and no one was using it. We would have used it if it was clean. The hot tub in the gym area didn't work and looked like dirty bath water. We avoided the indoor pool due to the condition of the other areas.

The gym area was pretty good though.

The breakfast was mediocre. The eggs tasted "fake". Similar to what you would find in a school cafeteria.

The bar was empty and unattended. We walked in to get popcorn but there was no bartender, only a lone woman drinking in an empty room.

They couldn't even bother to light up the large sign in front of the hotel!

Date of stay: August 2018
Trip type: Travelled with family
Thank lizamy123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 15, 2018 via mobile

We checked in for a four nite stay. Ended up checking out the next day. Mold. All over the bathroom shower. Guess they never heard of Clorox. Secondly paper thin walls. Had to,listen to one couple fight next door and then make up (use your imagination). This heard while wearing headphones and watching a movie on net flicks.
Do yourself a favor and look elsewhere

Date of stay: August 2018
Trip type: Travelled as a couple
1  Thank joyfultraveler3393
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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