This is the first negative review I've ever written - but feel the need to warn others about our horrendous experience.We recently had reservations for a 3 day weekend in the "coveside retreat" After driving over 9 hours we were shocked and disgusted by what we had reserved. After walking down the dangerously unlit steps we walked into ( literally - as the front door was wide open) filth. The living room smelled like a frat house - there were beer cans and cigarette butts everywhere, the bedroom had dirty sheets on the floor, cleaning products were strewn about - and most disturbing were 3 boxes of mouse/rat poison on the table! We were incredibly upset and went to the office immediately. The night manager Andi seemed to think we were exxagerating - but came to see for herself the deplorable conditions., She immediately apologized, refunded our money and found us accommodations at the Hampton Inn in Thomaston. She contacted the manager - and offered to have the cleaning crew come in - but there was NO WAY we were going back. We lost one night of our long-awaited get away and have sent numerous emails and letters with photos to the owners Amit and Nick Patel. We have still not heard back from them explaining or apologizing how this was acceptable. I truly urge anyone considering staying here to strongly reconsider!More
- Free Wifi
- Free parking
- Visit hotel website