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“Stay Away!!!!” 1 of 5 bubbles
Review of Exit 5 Motel and Cottages

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Exit 5 Motel and Cottages
Ranked #7 of 10 Hotels in Saco
Plainfield, Connecticut
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Stay Away!!!!”
1 of 5 bubbles Reviewed 12 July 2011

First time we stayed here was August 2009 - was ok. 2nd time - August 2010 - Totally disgusting! Pool was dirty and cloudy, changing rooms were closed, paint was peeling really badly on floor in pool area. Now the room - Ugggh! - There was a large stain on ceiling and room smelled VERY moldy! - Kitchen area was gross! - Outside our room (from people next door) in small trash area - many cigarette butts and beer cans. Will NEVER, NEVER, NEVER stay here again! PS office closes VERY early. Photos of place LIE!

Room Tip: check reviews first
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  • Stayed August 2010, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank btlbug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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57 reviews from our community

Traveller rating
    11
    13
    9
    9
    15
See reviews for
22
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3
1
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Rindge, New Hampshire
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 18 June 2011

I see not too many people visit this page but I just want to share my experience with you all so to save you a few bucks. The website shows this place as a really nice clean well kept place. Then you get there and it's gross!!!! There's signs EVERYWHERE about no refunds... clearly this is a good sign that they are used to people requesting refunds. We had a room next to someone who clearly lived there... and had the tv loud after 10 which was a rule quiet after 10pm!! So we tried to call the office and they were not available ((good hotels/motels, always have someone on))! We come to a hotel to sleep and feel safe, there we did not and there was no one there to ensure our happiness in the room. We ended up leaving at 11 pm to go to the hotel across the street which cost us ANOTHER 80 bucks. The next day we go there to see if by chance we can get a refund or at least a room upgrade for our last night that we paid to stay there. His excuse was that the walls were thin... OHWELL!! That they could move us but it would cost us another 8 bucks. I am sorry but we JUST paid 80 bucks to stay somewhere else for the night and already paid them 130 for the 2 days... But as my husband was trying to argue for the FREE move another person who lived in the motel ((if that tells you much )) and he was fighting with the owner about fleas being all in his room. WTH. So my husband decided we were going to cut our losses and we went home. This clearly ruined our vacations. They may not give refunds but they can rest assured that others will know about them as well as the bbb. USE EXTREME CAUTION WHEN EVEN CONSIDERING STAYING HERE. THE HOTEL ACROSS THE STREET RODEWAY WAS MUCH MUCH BETTER AND CLEANER FOR AROUND THE SAME PRICE!!

  • Stayed June 2011, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank EMTHERRIAULT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Saco hotels

Burlington, Vermont
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 5 April 2011

have stayed here every time we have to go to Dayton Maine, I have stayed maybe 6 seperate times and found the staff to accomidate us everytime. They have even upgraded our rooms for an special occasion once. Very clean and the pool area is dated but is heated and clean. Our Group has stayed in the cottages, Single rooms, double rooms and suites. Never had any problems with insects of any kind. :) That makes me happy as I have stayed in some 5 star hotels and come home with bites on me. We travel all over New England ad NY. GREAT MOTEL !!!!!!

Room Tip: Don't be afraid to ask !!!
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  • Stayed September 2010, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank shiningstarcindy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burlington, Vermont
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 25 July 2010

My husband and myself, went to this Motel , because we had stayed there a few years back and it was lovely, it has since changed ownership.
First am found dirty diaper under the sink in the bathroom. They had sewer problems that week and the sewer truck was outside our door several times pumping the sewer. Forget sitting on the picnic table and having a meal! They said they had internet service, but it was not in our room we had to go up to the office or pool area. And forget any refund, if you go here and do not like something, You Will Not Get A Refund, fought for six months with credit Card company. I would never go back here, the customer service was beyond anything I have ever seen!

  • Stayed July 2009, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank tg221
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Middletown, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 25 July 2010

We arrived on Friday and stayed until Tuesday. We stayed in the suite with 2 queen beds and 1 king. The suite was very clean, and much roomier then we expected. There seemed to be a insane number of towels in the suite. There were TV's in both bedrooms and in the main room. The only problem we had was parking. There is only room for one car near the suite, and since we were traveling separately, we had 2. My brother had to park his car further away, which was not a long walk, but you would expect 2 places at the large suite. Over all, it was a great place, and we will probably stay there again. We have family in Maine, and it is close to them, and as I stated, clean and well maintained.

  • Stayed July 2010, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank nurseatnite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maine
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 20 June 2010

I reserved this hotel because the website says it has a heated indoor pool. After we had checked in, we were informed the pool wasn't open, and by the looks of the building it hadn't been opened in a long time. The website for the hotel is a definite misrepresentation of the facility. Can you say never again.

  • Stayed June 2010, travelled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank kylog2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 24 May 2010

Its a lovely place to stay with friends and family. The location is good and so are the people. The pool is big and clean. The playground keeps the children busy.

  • Stayed May 2010, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank LilyPinto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Exit 5 Motel and Cottages

Property: Exit 5 Motel and Cottages
Address: 18 Ocean Park Rd, Saco, ME 04072-1620
Region: United States > Maine > Saco
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 10 Hotels in Saco
Price Range (Based on Average Rates): $
Hotel Class:2 star — Exit 5 Motel and Cottages 2*
Number of rooms: 37
Official Description (provided by the hotel):
Exit5 Motel & Cottages is the perfect place to host Reunions, Weddings or Special Occasions. We have 3 Quiet, Beautifully Landscaped Acres. Our Motel is conveniently located off I-95 at exit 36. The famous Southern beach Old Orchard Beach is 2 1/2 miles and Amusement Park is 1mile away. It is also near to the premium shopping outlet Kittery and Freeport. Portland city/Airport is 15 minutes from the property. We have large Play area for the kids and ample of parking. We have varieties of rooms and cottages(100% non-smoking) with different rates. We have rooms with king size bed, rooms with queen size bed, kitchenette rooms with 2 queen size bed,1-2-3 bed cottages, anniversary/honeymoon suites and family suites. All are rooms and cottages have free WI-FI,LED TV’S(72 channels),FRIDGE, COFFEE MAKER,MICROWAVE and all the cottages have full kitchen. We have barbeque grills and picnic tables outside each cottages and for rooms we have it in a common area. We have a very large heated indoor pool(seasonal). Our motel is conveniently located to grocery stores/banks/gas pumps/good breakfast/dinner restaurant/etc. ... more   less 
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Also Known As:
Exit 5 Motel And Cottages Hotel Saco
Exit 5 Motel And Cottages Saco, Maine

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