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All reviews complimentary breakfast business center hilton honors great stay room was clean easy access morning breakfast fitness center place to stay staff was friendly parking lot off the highway one night stay yogurt maine colby doreen
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2 - 7 of 578 reviews
Reviewed March 24, 2021

We spent the first night of our trip in a different hotel with hair in the bed and stains on the blankets. Did not sleep at all. This hotel was spotless. Even the remote had plastic on it and there was no doubt everything was cleaned and sanitized. We have no plans to stay anywhere else when we come for family visits! The staff, all of them, pleasant and friendly and you could tell they liked their job.

Date of stay: March 2021
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Review collected in partnership with Hampton
Thank landsreed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathan Blair, General Manager at Hampton Inn Waterville, responded to this reviewResponded today

Thank you very much for taking the time out of your day to complete a TripAdvisor survey for our hotel! We definitely appreciate the feedback we receive, good or bad, as it lets us know what we are doing right and what we could be doing better as we continually strive to continue to provide the best in customer service and cleanliness in the area.

Thank you for pointing out the cleanliness in our guest rooms. Our team takes pride in their work and cleanliness (pre-covid as well) has always been a point of emphasis.

Kr,

Nate Blair
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 18, 2020

This was very comfortable location and stay. I switched to this location and chain from a less satisfactory competitor chain. I’m glad I did! Normally I will stay at a Hilton property but the competitor chain was recommended by a coworker. In the future I will continue to let my pleasant experiences with Hilton guide my decisions on business and personal travel accommodations.

Date of stay: February 2020
  • Trip type: Travelled on business
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Review collected in partnership with Hampton
Thank Chris1745601
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 14, 2020

Needed a room for the night near Waterville Courthouse. This hotel worked out perfectly! The staff was friendly, the room was clean, breakfast was great. I used the fitness room for the first time while traveling. Felt good to get in my exercise!

Date of stay: February 2020
  • Trip type: Travelled on business
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Review collected in partnership with Hampton
Thank susanE6246WC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathan Blair, General Manager at Hampton Inn Waterville, responded to this reviewResponded January 17, 2021

Thank you very much for taking the time out of your day to complete a TripAdvisor survey for our hotel! We definitely appreciate the feedback we receive, good or bad, as it lets us know what we are doing right and what we could be doing better as we continually strive to continue to provide the best in customer service and cleanliness in the area.

The majority of our guests throughout the year are business travelers like yourself. We try to make every guests stay with us as comfortable as possible but we realize that as a business travel you are most likely traveling alone and away from home so your comfort is super important! Glad you were able to enjoy the fitness center as well as breakfast during your stay with us.

Kr,

Nate Blair
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 13, 2020

Super awesome staff. Hotel and rooms clean and welcoming. Complimentary breakfast is amazing!! You will not be disappointed with any aspect of this hotel. We stayed in the winter with about 8 inches of snow. Walks and parking lot was cleared so quickly!! So many shops and restaurants close by!

Date of stay: February 2020
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Review collected in partnership with Hampton
Thank Nana B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 21, 2020

The hotel offers a friendly welcoming feeling from the time you enter the front door and are welcomed by Doreen at the front desk. Hotel and rooms are well maintained. Offers complimentary breakfast, 24 hour coffee, pool, laundry service and business center. Any of the staff we interacted with were friendly and helpful. They offered restaurant suggestions and places to visit while in the area. There during an 8 inch snowfall and parking lot/walkways were clean when we woke up the next morning.

Date of stay: January 2020
  • Trip type: Travelled with family
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Review collected in partnership with Hampton
Thank kchet2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathan Blair, General Manager at Hampton Inn Waterville, responded to this reviewResponded January 17, 2021

Thank you very much for taking the time out of your day to complete a TripAdvisor survey for our hotel! We definitely appreciate the feedback we receive, good or bad, as it lets us know what we are doing right and what we could be doing better as we continually strive to continue to provide the best in customer service and cleanliness in the area.

Thank you for your comments regarding Doreen. She is a gem! Doreen has been with us for over 15 years and is loved by our guests! Will certainly pass on your kind remarks to Doreen and the rest of team Hampton Waterville.

Kr,

Nate Blair
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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