We made a reservation picking Tidewood because we needed an efficiency unit due to diet restrictions. We specified that we had a party of 4 and were told that they only had a unit that would sleep three but that we would be able to put a blow up mattress on the floor. When we arrived there was a double and a loveseat. Clearly no room for number three.
We cancelled at two thirty pm because the unit was unsuitable despite their assurances to the contrary when we made the booking. A week later they billed our credit card. When I called to complain I was told that their cancellation policy required cancellation a week in advance. Wow..what other by- the -night hotel can get away with that? I was furious and feel that these folks are really not truthful or worthy of my or any one else's business if they are prepared tp treat people this way.More
- Free Wifi
- Free Parking