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“Fantastic Stay” 5 of 5 bubbles
Review of Holiday Inn Express Hotel & Suites Chestertown

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Holiday Inn Express Hotel & Suites Chestertown
Ranked #1 of 2 Hotels in Chestertown
Certificate of Excellence
Kingsport, Tennessee, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Fantastic Stay”
5 of 5 bubbles Reviewed 20 March 2012

I went on a business trip with my husband, and we were pleasantly surprised! The staff are friendly & helpful & gave the best recommendations- each meal I asked for a recommendation & each restaurant was fantastic! Definitely stay here.

  • Stayed March 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank HLDK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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140 reviews from our community

Traveller rating
    57
    49
    28
    2
    4
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56
27
11
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
Brick, New Jersey
Level Contributor
79 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 20 February 2012

Solo trip, spent the weekend "birding" out at the Eastern Neck NWR. This is a new hotel, very nicely done. Room was very comfortable and quiet, I slept very well. The hot breakfast was very good, the cinnamon buns were excellent. I would definitely stay here again.

  • Stayed February 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank spend1953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baltimore, Maryland
Level Contributor
71 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 15 February 2012

I returned to the area for work once again, and it's as if the girl at the front desk remembered me. She was very pleasant and also upgraded my room due to availablity reasons. She also quickly took care of my room key that had stopped working shortly after I arrived for some reason. The room type itself is one that I've stayed in before. Very nice accomodations and roomy. The bed and pillows are comfortable too. The breakfast was what you would expect from a Holiday Inn Express - About average, but the staff here is also friendly and cordial in the dining area, as well as when I checked out in the AM. This hotel is right next to the Comfort Inn, but I will continue to return here and expect the same quality experience that I've come to know with this particular hotel.

Room Tip: I've mentioned this before. Stay away from rooms near parking lot door or from ground floor roo...
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  • Stayed February 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bill D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashland, Kentucky
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 8 January 2012

A friend and I visited the area to help a relative. The hotel was perfect for us girls. Two queen sized beds. Plenty of pillows. Flat screen TV. Free Wi- Fi. She gets up early and reads by the fire in the breakfast area. I get cleaned up and join her for breakfast. She does her own thing in the bathroom. We head out for day. Breakfast was really good for this type of hotel. Across the street was a grocery store and a really good restaurant. The front desk staff was pleasant and very helpful. The heat was very dry, but that's to be expected using those in-room units. Overall a great experience.

Room Tip: Our room was not noisy even though we were on the first floor.
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  • Stayed January 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BetseyBrown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Jersey
Level Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 8 December 2011

Last time I stayed in the area, I stayed at a cheaper but totally disgusting place just outside of town...so glad I stayed at the HIX this time. It will definitely be my choice next visit

Room was of sufficient size but far from spacious. The high ceilings made it feel larger but there wasn't a lot of floor space in my room with two beds. Door didn't seem to be level on its hinges as the security bolt (the flippy/slider one) scuffs loudly against itself with every open and close of the door. Sink was slow to drain but we let them know after our first night and it had been corrected when we returned to the room.

Front desk staff was very friendly and helpful on check in. Everything in the room was very clean and in good working order. Towels were okay; better than cheap hotels but a little less quality than I'd expected. Bed linens were good, bed comfortable. Heating unit worked well, room stayed at the requested temp without varying, and unit was quiet. Oddly, no fan in the bathroom, which meant it was like a steamroom after a shower.

Room Tip: Scheeler Road very difficult for me to spot on my after-dark arrival--no streetlight. GPS tried to c...
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  • Stayed December 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank SiriusBlackDog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angela F, General Manager at Holiday Inn Express Hotel & Suites Chestertown, responded to this review, 11 December 2011
We are glad to here you enjoyed your stay with us. Thank you for taking the time to say such nice things about the hotel and staff. I will share this with them, they enjoy hearing positive feedback for the hardwork. The next time you visit may I sugguest you upgrade to a two queen suite it is more spacious than a standard, with a sitting area. Please feel free to let us know if we can be of any additional help upon your next visit. Respectfully, Anglea Ferrell, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
upstate NY
Level Contributor
124 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed 22 November 2011

This is a "typical" Holiday Inn express, with good sized rooms (very clean), the bathroom was well stocked and VERY clean. The 3rd floor was very quiet, and the lady at the front desk was very pleasant. The shower water pressure was weak, and breakfast nothing special for those of us who try to avoid carb overload. Would stay again.

Room Tip: top floor is nice and quiet!
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  • Stayed November 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank shinysideup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angela F, General Manager at Holiday Inn Express Hotel & Suites Chestertown, responded to this review, 29 November 2011
Thank you selecting the Holiday Inn Express & Suites as your hotel of choice for you recent visit to Chestertown, MD. We are glad you enjoyed you stay with us and hope we will be able to see you again in your future visits to the area. Please let me know if we can be of service. Respectfully, Angela Ferrell, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baltimore, Maryland
Level Contributor
71 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed 11 November 2011

When staying in this area your options are fairly limited. I've stayed at many Holiday Inn Expresses, and this one is just a tad below average. The tips I can give are to stay away from the bottom floor or rear door rooms. The bottom floor rooms can be 'buggy' during the late summer like when I was there and the paper thin walls leave a lot to be desired. The end room near the door was especially terrible. As soon as I checked into the room, it was the first thing I heard, so I immediately transferred to a different room and lost my King bed. This is when I was placed into the bug room. I was told my staff this is common at certain times during the year. On a final note, don't ever let this staff tell you that you can't cancel a reservation before 6pm. It's a policy with this hotel chain, and they tried on 2 different occasions to not accept my cancellation request around 4pm both times. On a more positive note, the manager was so kind to keep me from walking next door to a competitive hotel when I was told my the front desk that they did not have any King rooms available. While walking out the door, I was called by the manager who overheard and told me to come back and she gave me the King Suite at the standard room rate. To be honest, this is what really saved me in coming back. This trip was for business and I expect to be back again.

Room Tip: Avoid the bottom floor rooms or near the door at the rear of the bldg where you park
See more room tips
  • Stayed October 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Bill D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angela F, General Manager at Holiday Inn Express Hotel & Suites Chestertown, responded to this review, 22 November 2011
Thank you for taking the time to write a review, we apprieciate all feed back. I do agree with the room by the back door, it is annoying and my staff has been told to make this room the last room sold from now on. I am glad that I could rescue you from going next door. I hope your next visit is a more enjoyable and hope you have a wonderful holiday season. Angela Ferrell, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Chestertown

Property: Holiday Inn Express Hotel & Suites Chestertown
Address: 150 Scheeler Rd, Chestertown, MD 21620-1031
Phone Number:
Region: United States > Maryland > Chestertown
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Chestertown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Chestertown 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel in Chestertown, Maryland near Washington College. Our new Chestertown hotel near Washington College provides comfortable hotel rooms in Chestertown, Maryland. Our Chestertown hotel is located near several Chestertown attractions including the Hopkins Game Farm, Goose Valley Farms, Crimson Staples, Crumpton Auctions and the Waterman's Museum. Guests can further enjoy their Chestertown vacation by taking advantage of the one-of-a-kind shopping experience historical downtown Chestertown offers. Downtown Chestertown, just minutes from our hotel, houses several locally owned and operated stores. Conveniently located near the Chester River, guests of our hotel in Chestertown, Maryland, can enjoy Maryland's picturesque New England scenery while paddling or riding down the Chester River. Visitors can also take walking tours of historical Chestertown, MD, discover Chestertown's rich maritime history or take daytime or sunset sailing tours. Unlike other Chestertown hotels, the Holiday Inn Express Hotel in Chestertown, Maryland, offers comfortable rooms and is conveniently located near Washington College. During your Chestertown visit, enjoy our hotel's signature hot breakfast bar along with other amenities such as high-speed, wireless Internet access and an indoor pool. Make your reservations at our Chestertown, MD, hotel today and enjoy our excellent hotel rates. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Chestertown
Holiday Inn Chestertown
Chestertown Holiday Inn

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