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Reviewed June 4, 2012

My husband and I are heading to the Firefly Festival in July and booked a room at the Brampton Bed and Breakfast on Saturday. Somehow the reservation got booked for the next day June3rd and 4th) rather than the correct date of July 20th and 21st. Their website did not bring us back to the correct date for booking our room and I mistakenly was booked for June 3 and 4th instead of July 20 and 21st. They sent me a message the morning of June 4th asking why we never showed up. I did receive a confirmation for our rooms with the wrong dates but failed to look at it until I got the message this morning. Anyway, the owners refuse to allow us to apply the deposit to our desired stay and would only give us a gift certificate for another day that could not be used on a weekend. We are from Massachusetts and have 3 kids and would rarely have an opportunity to get there. It would be one thing of the hotel had been booked solid and turning away business but they weren't. Seems like they are more interested in getting their money than attracting clients. It surprises me that this type of place would lack any focus on customer service. Needless to say we will dispute it on our credit card and find another place to stay. So they have lost at least $300 because they are blaming me for not being more aware. The customer is not right at this establishment.

  • Stayed: June 2012, travelled as a couple
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4  Thank jodig1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
danithode, Owner at Brampton Bed and Breakfast Inn, responded to this reviewResponded June 16, 2012

Please note that this reviewer is commenting on Brampton Inn policy and not on a personal experience at the Brampton.
Nevertheless, the review baffles us. Her deposit was returned in full on the very same day she explained to us that she had made an “honest” mistake and the refund was confirmed to her in an email also that very same day. We really did understand!

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Reviewed May 23, 2012

We wanted a getaway from the DC area and we hit the jackpot. Brampton B and B is perfectly situated in the countryside on the Eastern Shore, but that doesn't mean it lacks in all the sophisticated comforts of any top rated city hotel. Our room was spacious and airy with high ceilings and trees surrounding us. Anything that we needed or wanted was provided by the gracious hosts and staff. Breakfast was by no means continental. We were offered a choice of eggs, pastries and breads, pancakes and waffles; all made fresh from scratch using the bounty of local produce and meats from nearby farms. Our favorite pastime consisted of sitting on the huge front porch in a rocker or swing with the resident cat, Slipper while enjoying the afternoon tea and refreshments after a day full of touring the charming and historical Chestertown or visiting the wildlife refuges of the Chesapeake. We will be back!!

Room Tip: If you like living in the tree tops, try the green room.
  • Stayed: May 2012, travelled as a couple
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Thank KATHRYN K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
danithode, Owner at Brampton Bed and Breakfast Inn, responded to this reviewResponded May 25, 2012

Thank you for taking the time to let us know how much you enjoyed your Brampton Inn visit! Nothing is better than seeing our guests have a great time.

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Reviewed May 11, 2012

My husband and I had a wonderful stay at the Mulberry Cottage. It is truly the place to be to 'check out', unwind and rekindle. The cottage was truly paradise. We had breakfast brought to us each morning - how wonderful! From the Japanese soaking tub, to the outside shower, to true privacy... all we needed to get some much-needed time for us. Venture out for a great dinner at Brooks Tavern, the Blue Heron, but let the day be just for the two of you in the cottage!

  • Stayed: May 2012, travelled as a couple
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1  Thank cap249
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
danithode, Owner at Brampton Bed and Breakfast Inn, responded to this reviewResponded May 15, 2012

It is our pleasure to be able to offer an environment of total relaxation at our B&B. Thank you for making the best use of it!

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Reviewed April 23, 2012

From the moment we began our weekend until we checked out, we loved everything about this lovely Inn. The rooms, the comfort, the food - all top notch. The innkeepers are certainly friendly but not overbearing or intrusive. That's exactly what we like when we go to an Inn. The breakfast is wonderful and is served in a dining room that allows individuals to sit at private tables (which we also appreciate in an Inn). While we are friendly people, we like to have our coffee and wake up a bit before socializing, so these long tables that seat 10 and 12 people are just not what we enjoy in the morning. Highly recommend this gem.

  • Stayed: March 2012, travelled as a couple
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1  Thank GabbyS21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
danithode, Owner at Brampton Bed and Breakfast Inn, responded to this reviewResponded April 28, 2012

Thank you!

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Reviewed April 14, 2012

My husband and I had three wonderfully pampered and relaxed nights in Sophie's Suite last month - didn't want to leave! We enjoyed staying in the main house and admiring the details of each public room.

The inn is beautifully and thoughtfully furnished -- the hosts and staff set the tone for this special place and we thank them all for making us soooo comfortable and cared for. Food was plentiful and delicious - and as a serious tea drinker found a new tea - Paris. One day after breakfast we discovered an Artifact wooden puzzle on a shelf and had a great time putting it together while drinking a couple of cups of tea. Heavenly. Thank you for introducing us to this puzzle company - we just ordered one for ourselves!

Brampton is in the perfect location for exploring the nearby towns - and this section of Maryland (new to us) is peaceful country. We truly had a memorable stay.

  • Stayed: March 2012, travelled as a couple
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Thank hotpotato6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
danithode, Owner at Brampton Bed and Breakfast Inn, responded to this reviewResponded April 17, 2012

Thank you for your lovely review. I'm glad you enjoyed your stay and couldn't agree more about the puzzles. They are very well made, with just the right amount of difficulty to keep it interesting yet doable in an afternoon. I have ordered more for the inn to have on hand during the cooler months.

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