I had several issues with my stay. I had no water at one point, I had nobody assist me with this. I called and spoke with some kid who was supposedly the Assistant General Manager, he was of no help at all. He offered the worst solutions, I could go down the street to the gym and shower there, that's what he suggested! Are you kidding me?? I spoke with a woman who was the Director of Sales, she was some rude old woman who couldn't care about customer service to save her life, they had my money already and they didn't care at that point. I would NEVER, EVER, EVER stay at this hotel,not to save my life. The staff and managers are the worst i've ever seen. Mean and rude, have yourmoney so who cares about the cusotmer afer that, apparently
- Official Description (provided by the hotel):
- An all suite property with full kitchens.Convenient to restaurants and shops in the Washingtonian Center (Rio).Close to many Washington DC, I-270 and Shady Grove Metro station. ... more less
- Reservation Options:
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- Also Known As:
- Residence Inn Gaithersburg Washingtonian Hotel Gaithersburg
- Gaithersburg Residence Inn